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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,427
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Did not file a claim this time. But on previous trip two years ago I did and was pleased that my claim was paid in full.
Douglas F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
This is a excellent plan for the money when traveling gave me a peace of mind for my family and I. Will purchase again for our next trip.
Earl M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
The year before when I purchased a plan we got some emails telling us about coverage, how to file a claim including contact numbers and other useful stuff. After this plan was purchased, we didn't hear anything after the premium was collected.
Carole S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for your feedback on the policy. After purchase, AIG Travel Guard emails a purchase confirmation which can be printed and carried with you on the trip. This confirmation includes the purchase details, contact information, and schedule of benefits. InsureMyTrip.com will also provide you with a coverage confirmation email that will provide your claims phone number and mailing address. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722. We are available 7 days a week.
    Sep 11,2017
  • North East Team
    AIG Travel
    Photo
    Thank you for your feedback and we are sorry to hear you did not receive your confirmation. If you would like to reach out we are always happy to resend confirmations either via email or US Postal Service as it of the utmost importance that you receive the details of your policy. Our World Service Center is available 24 hours a day at 800-826-1300. We would be happy to verify your information so we can be assured that these important documents are made available to you.
    Sep 12,2017
The trip included a
tour
AIG Travel Travel Guard Basic
For an expensive trip great peace of mind to have basics covered and medical if you need it at a lower price than travel agents have charged me in past.
Barbara W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Didn't use it, so really don't have a good opinion.
Wanda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
good to have, nice to know I didn't have to use it.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
GREAT
NATHANIEL W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
While I appreciate your desire for customer feedback, since I did not have to use this coverage, I really cannot answer your questions above, but had to in view of the fact that there was no room on any question for a "no answer' or "don't know" response.

But thank you for being there to enable to have coverage, even if i do not know how well it might have worked had I needed it.
Sheila D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Silver
Flight to France was postponed, because of weather, for 5 hours. It was eventually canceled due to a warning light in the cockpit. This caused my family to miss the first day of our tour in Paris. I filed a claim, which was rejected. I was told that the problem of the warning light was considered maintenance, which was not shown under the policy's list of covered events.
A cancellation due to weather would have been covered, they said, but in this case the 5 hour weather delay was not shown as the cause for cancellation.

Very disappointed in AIG. Will not use them in the future.

Can't help but wonder if the compensation of the adjuster is based on the number of claims he manages to reject.
Steven S. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • North East Team
    AIG Travel
    Photo

    We appreciate the feedback regarding your experience. If there is an opportunity for you to reach out to Travel Guard to understand the different levels of coverage that is best suited to the travel you may be doing in the future we would gladly speak with you. We do recommend that a review of the terms and conditions are read to determine if the policy fits the needs.
    Sep 11,2017
AIG Travel Travel Guard Basic
For the price the policy covered what I was most concerned about. Of course, I was happy I didn't have to file any claims.
Lois C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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