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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
Impressive service! When I called them from England for an emergency matter, they spent time asking the problems that I was having and in less than 30 minutes, they were able to find a list of hospitals which were close from the hotel and they also made sure that all the hospitals were covered by our insurance. Thank you for everything!!
Tamami G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Silver
Fortunately we didn't have to File a claim but glad it was available. Gave us a piece of security.
brigid r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
The price was better than other insurers. Fortunately, I didn't use it.
Judith O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Given the use of digital camera phone and computer by today's traveler, there needs to be better coverage of those items . The coverage by your company and most others is just too low in this day and age.
While I read there is fraud etc I think their needs to be higher levels of coverage less small print and coverage for 2017 not the needs of 10 years ago
Alexander B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We understand the growing need to cover more and more items while traveling. While some policies may not have all of the coverage one may need for their belongs, we do have policies that are being updated to accommodate these needs. We recommend you to give us a call when purchasing a policy, so we may find one that fits all of your needs. We are open 7 days a week and can be reached at 1-800-487-4722.
    Jul 31,2017
AIG Travel Travel Guard Gold
Thankfully, I did not need to use any part of this plan. While I can afford the cost of a trip being cancelled, having medical coverage when out of the country and covering the costs to get me back home in case of injury or illness is a critical aspect of this plan. Highly recommended for those over 60 or with potential health issues.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Silver
I have never bought travel insurance before, but was required to do so for a program I was attending. I didn't use it, and that's a good thing, but I can see how I might have. I would consider it a good investment, if I travel to Mexico again.
Angela W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I have never had to use travel isurance but wouldn't want to be without it.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I was in a motorcycle accident in Turkey and my wife was able to contact and have our return trip from Istanbul and emt all the way home from Atlanta to Asheville no problem perfect 5 stars
Edward D. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I had a claim filed. The claim has now been rejected because delayed luggage by a unionized baggage handler is not covered. This resulted in a missed connection whereby another ticket had to be purchased on a different airline. No reimbursement for the additional ticket.
eduardo y. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jul 25,2017
AIG Travel Travel Guard Gold
Forget this plan. They cover nothing. Had to buy another ticket because of mishandled luggage by the baggage handler. Refused to reimburse. "Expense not covered"
george m. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jul 25,2017
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