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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
AIG Travel Travel Guard Basic
Didn;t have to use it, so I don't know how good the service is. But easy to get and reasonable.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Luckily the plan was no needed.
Mary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Terrible service. I'd like to request a formal refund for the entire amount of the travel insurance. I'll wait to see how you handle this before writing bad reviews about the service online.
Clayton W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We are very sorry to hear that you were not satisfied with the service. There is no indication that you filed a claim. We also tried to contact you for additional information so that we could offer assistance, but we did not hear from you.

    Unfortunately, you are not eligible for a premium refund from AIG Travel Guard. When you first purchased this policy on 04/17/2017, AIG offered you the following:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving
    the Company or the agent written notice within the first to occur of
    the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured
    has filed a claim under this Certificate."

    Since you requested cancellation of the policy outside that 15 day review period, AIG will not refund your premium.
    Jun 03,2017
  • North East Team
    AIG Travel
    Photo
    Hi Clayton, we are sorry to learn of your dissatisfaction. Can you please contact us at [email protected] so we can further discuss the concerns?
    Jun 05,2017
AIG Travel Travel Guard Gold
We bought the AIG Travel Guard Gold because we were told it was the only one that would cover a relation in hospice. My mother, being 100 years old, was in hospice care due to her age and weakening, not a specific disease. So we bought this insurance which was more expensive a few times before she died.

We did not have to make a claim so I can't really comment on whether I was satisfied with the plan. That is where the rubber meets the road and the only test of a plan that really counts.
merle f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I have peace of mind during my vacation knowing I have good coverage.
Angelita G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I think it is silly to ask for a review-unless a file was claimed. My review of the process finding the policy ststed that this was the best one, I was dismayed at the variation in prices with the same coverage. This was , what I thought, the best deal
RODRICK R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Fortunately did not have to utilize. However peace of mind worth every penny.
david b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
Happy to say we didn't need to make a claim, but had the security of knowing the plan was in place.
Adele B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
This was my first time in 6 cruises that I had bought insurance. AIG Gold completely put me at ease knowing if anything happened, I was covered. I did not need to file a claim. I know if anything had happened, it would be okay. My last trip I slipped and bumped my head pretty hard on the water park area deck. I wish I had this coverage then to go to the infirmary for a basic look over. I will be purchasing this plan again.
Diane H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Silver
Did not need to file a claim so no idea regarding the actual performance of the plan and provider if I had needed it.
Paul K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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