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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,427
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Communication with the company is easy and efficient. That is why I bought it.
mitchell t. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Easy to compare plans and select this one. Good value, did not use so no comment on claim service.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Never filed a claim for it but the price and coverage was just what I was looking for as a student :)
Dominique M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
(Nothing unplanned occurred, so didn't use this coverage.)
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Had one incident requiring medical care. Phone was not working and emailed situation. Was told to call customer support number. I decided to seek local medical care for 40 euros which was well taken care of. Did not have to use insurance. Please note on web site that International travel that you must have a working cell phone service.
Alfred M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
My Travel Guard insurance policy gave me the confidence to move forward with booking my trip. Knowing that so many things that could go wrong would be covered made it possible for me to plan for my trip worry free.
Eleanor Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Because i didn't need to use the plan, it's hard to grade it.
Bronya F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
This travel insurance coverage is a complete farce. When I needed help during my trip, the AIG reps who I spoke with were rude and unhelpful. I was in the middle of a national forest injured and they were just completely oblivious to my needs. I would never purchase this again or recommend it to anyone. Waste of my time and money.
Shannon F. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • North East Team
    AIG Travel
    Photo
    Thank you for expressing your concerns. We have attempted to reach out to you as we would like the opportunity to further discuss your case. Please contact us 800-826-1300 at your convenience.
    Jun 28,2017
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Although we did not need this plan, it gave us the security that if needed coverage was there.
One of the other travelers on our tour tripped in the Hotel and fractured her hip, so this could happen to anyone of us.
Dealing with Insure my trip was easy and helpful - a great organization!
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We were forced to cancel our Around The World trip in Nepal due to a medical emergency. AIG was very helpful in filling our claim. We learned during the claims process that our policy only covered medical and transportation home. We did not realize our policy excluded Trip Delay coverage(hotels, meals, local transportation,etc) while waiting for the medical condition to improve so we could fly home. Ask your agent exactly what your policy does and does not cover.

Note to AIG: Our claims adjuster Courtney V did an outstanding job helping us with our claim while in Nepal and after we returned to the US.
Carol V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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