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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
Claim was very slow, seen by 3 reviewers. Poor communication with me. I never received an adequate explanation. I sent documents and they always wanted more. I will never use AIG Travel Guard again. I urge you not to offer their services.
GRANT C. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel has issued the following reply:

    "Thanks for reaching out. As shared on our phone call last week, we apologize for the lack of communication from our Claims Department. This is not our normal service standard and we are deeply sorry for the frustration that this has caused you. If you have any outstanding questions or concerns, please don’t hesitate to reach out anytime at 1.800.826.1300."
    Sep 01,2016
AIG Travel Travel Guard MedEvac Plan
Thankfully I dud not have to use the plan but felt it was very good to have it in place. And the price was fair for the length of my trip.
Carol B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Thank you AIG for being there with excellent coverage.
Leona R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
Fortunately did not need to use insurance so I can't comment on real value.
Ralph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Due to an accident, we had to cancel part of our trip. We were reimbursed for flights we had to cancel and change. The process was painless.
James A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Our luggage was delayed for 2 days, so this was very clear cut. AIG has a good website to submit all necessary claim details, and Insuremytrip customer service was very clear on which documentation we should have retained. My only complaint is that there was zero communication from AIG from the day the claim was submitted until 2 months later when the adjuster suddenly called me to clarify a few things about receipts, and I got a check in the mail (but not an email about the resolution status) 2 days later. I tried to contact the adjuster via email and phone about the status and never received responses. It would be great if AIG could at least set expectations for when the adjuster would have time to look at the claim.
Alexander M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Luckily I did not need to use it. But it was good to have just in case.
Irene M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
This comprehensive economical plan provides peace of mind when traveling in foreign countries.
MICHAEL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Fortunately I had no need of insurance but it was the most reasonable policy I could find.
Margaret S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Peace of mind!
Walter Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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