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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
Total waste of $150. Insurance covered nothing when I filed a claim. They said it was a pre-existing condition. The traveler was not sick when tickets were bought, but got a UTI after. will not use this company again.
Robert K. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for providing your review. Many travelers believe that a preexisting condition indicates that the individual is actually "sick" with that condition prior to purchasing the policy. The preexisting condition exclusion simply tells you that there is no coverage for ANY medical condition, no matter how minor, if that medical condition is referenced in your medical records as receiving treatment or a recommendation for treatment within the look-back period. Treatment may mean a new prescription, a change in prescription or a diagnostic test, even if that test came out as "negative". It would also include symptoms that would have caused a prudent person to seek treatment.

    We are sure that you will all agree that this is a very broad definition that would include most medical conditions. However, keep in mind that the look-back period under the Comprehensive plans is only from 60 to 180 days (depending on plan) prior to the policy's effective date, and that the waiver of that exclusion is available in most plans. Unfortunately the AIG Travel Guard Basic plan has no option to purchase the waiver and does have a 180 day look-back period. Nevertheless, you purchased this plan on 10/09/2015 which was within 7 days of your Initial Trip Payment so had you purchased the AIG Travel Guard Silver, Gold or even Platinum plan, you could have had coverage for that condition.

    In the future, please give us a call at 800-487-4722 for competitive quotes so that we can review the coverage.
    Mar 22,2016
AIG Travel Travel Guard Basic
I am close to 70 but very healthy and have never needed any medical assistance. My trips are a minimum of one month overseas and this year was for two months. I wish all my future trips will be the same. Thank you for giving us the opportunity to have all kinds of protection and to feel safe and protected in many ways if needed. For about 15 years I have not needed anything but I felt wonderful with your "envelope" in my pocket. Lucky? Yes, I consider myself very lucky and have enjoyed all my trips tremendously. Thank you.
Nisveta D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
We looked at several options, including from the cruise-line, and this gave us the best coverage for a reasonable price. We didn't need to use the insurance, but it gave me confidence knowing that we had it.
Beth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Several times I have used your website and called. I get great service. Thanks.
Irene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Thanks for a convenient website.
Caroline L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Didn't have to use Travel Guard this trip, but I travel with peace of mind knowing that I can count on good, fair service if needed.
Elizabeth F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
The insurance gave me peace of mind, although, in the end, I didn't need to make a claim.
Margaret K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I only purchased the AIG Travel Guard Medevac Per Trip Plan so that I could get back home if I were I injured or became ill. Thankfully I didn't need to use the plan. Although I thought the price was a little high, I felt it was better to purchase the plan than to need it but not have it. Overall, I was satisfied with the plan.
Lanell E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
We purchased the AIG Travel Guard Gold travel insurance many months in advance of our trip. We needed to cancel our trip due to an accident that my husband had before our trip. AIG was very helpful in answering questions about what kind of documentation would be needed to submit to them. After I submitted all the documentation and proof of payments for plane tickets and hotels, AIG processed the claim in a very timely fashion. I would definitely use AIG again when we decide to take another trip.
Sue K. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
I was happy to learn about InsureMyTrip's and AIG Travel Guard's service. I will use it again for international travel.
Lindsay C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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