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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,427
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
AIG Travel Travel Guard Gold
I wrote to Customer Care before the trip with a question, and I never received a reply. This is not good service. My question was simply why the luggage tags are no longer offered with related Travel Guard information on them. A simple reply would have been expected.
Joe D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that Travel Guard did not reply to your inquiry. We have shared your review of their service with them. In the future, if you have a question or concern about your policy, please call us at 800-487-4722. Our representatives are available 7 days a week and would be pleased to assist you.
    Dec 11,2014
AIG Travel Travel Guard Silver
Great company that is part of the AIG family. Reliable and cost effective, especially considering the coverage provided. I tend to buy coverage for our more "exotic" trips (emerging countries, remote areas) and not for U.S. or Europe trips.
Anthony H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Our luggage was misplaced for three days on our trip to South Africa. I was pleased with the service I was given.
Jeffrey F. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
My mother was in hospice, and this is the only insurance company that claimed it would cover prepaid travel expenses if I had to cancel the trip. Since I did not have to file a claim, I do not know if in reality prepaid items would have been covered. Sometimes the fine print is misleading.
Phillis L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. Travel Guard does provide coverage in the event of a death of a non-traveling family member.
    Dec 04,2014
AIG Travel Travel Guard Gold
I thought this was a good plan. I also think that InsureMyTrip provides excellent customer service, especially on the choice of plan.
Gilbert O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
We had an unexpected medical issue with our child who wound up in the hospital in a Costa Rica. The Travel Medical Assistance was fantastic and it really gave me comfort I had someone on my side helping out.
Martin G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
For peace of mind in travelling, this plan offers a comprehensive, low-priced choice.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Like most coverages, one cannot tell whether the plan was satisfactory as we never filed a claim, but your Reps were most helpful answering any questions re: coverages, etc. We felt the premium costs were reasonable for what we were offered, Like all insurance, we bought it in the hopes of never using it---IT WORKED!!!
Jerry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
The representative was very friendly and knowledgeable. After I explained my circumstances, she offered me the policies that covered my needs.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Right before our trip we learned that friends of ours were in a traffic accident causing the wife to be hospitalized for several weeks. They were scheduled for a two week cruise a few days after the accident, but had no travel insurance. They lost all the money they paid for the trip. We were glad we had gotten trip insurance so that if anything like that had happened to us, we would have been covered.
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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