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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
Right before our trip we learned that friends of ours were in a traffic accident causing the wife to be hospitalized for several weeks. They were scheduled for a two week cruise a few days after the accident, but had no travel insurance. They lost all the money they paid for the trip. We were glad we had gotten trip insurance so that if anything like that had happened to us, we would have been covered.
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I didn't need to use the AIG Travel Guard Gold plan.
Herbert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I chose Travel Guard because, unlike most other competing policies on this site, Travel Guard does not require that the insurance company arrange emergency evacuation. In the event Travel Guard could not be contacted to arrange for emergency Transportation, benefits are limited to the amount the Insurer would have paid had the Insurer or their authorized representative been contacted. Competing policies apparently will pay nothing if a companion, tour leader, bystander or first responder calls for, say, helicopter evacuation without first calling an insurance company in America to do the arranging. I'd suspect the majority of real emergencies would likely fall in this category.

I did not have occasion to make a claim to Travel Guard for this 2014 Nepal trip, but I did make a claim with them when I was forced to cancel a Nepal trek last year due to a sudden hip joint deterioration. While I had to submit voluminous documentation of my claim, their requests were reasonable in my opinion and I got a check within approximately 10 days of their receipt of my completed claim. Thus the reason they were again my choice for this year's successful trek.
Joseph B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
No claim so no problems.
Cordelia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
I like the fact that Travel Guard has primary health care coverage instead of secondary coverage. The policy is reasonably priced too.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. The emergency medical coverage on your plan does appear to be primary. However, depending upon which state the traveler resides in, the silver plan may be secondary. When a plan benefit is primary, the provider will pay you first in the event of a claim. When a plan benefit is secondary, the provider will pay you after any other collectable benefits.
    Nov 20,2014
The trip included a
tour
AIG Travel Travel Guard Basic
So glad I had trip insurance! I had to cancel my trip 30 days before leaving for medical reasons. Travel Guard paid the claim in less than 30 days of my sending the claim forms in to them.
Linda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Hard to know if coverage is the best unless you have a claim, but items included were appropriate to my travel and the website makes it easier to compare and select. Customer feedback always helpful. Thank you.
Pamela W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Feels good to know it's there. Did use it on another trip and they were great; covered everything.
DOROTHY K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Price seemed a little high, but probably in line with other plans. The claim took a little over a month, but it was paid, and that's the bottom line.
bonnie w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, you may contact us for a quote. Our representatives will work to find you the policy with the best value. Also, please keep in mind, InsureMyTrip employs customer advocates who can assist in expediting claims that may take longer to process. Our representatives are available 7 days a week at 800-487-4722.
    Nov 17,2014
The trip included a
cruise
AIG Travel Travel Guard Basic
Plan was very comprehensive when traveling to 6 countries in Europe. Due to each country's differences, medical, baggage, and travel delay were critical in comparison to just trip cancellation.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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