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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
AIG Travel Travel Guard Gold
my granddaughter got food poisoning at an all inclusive. i was reimbursed for medical expenses, but our trip was interrupted for 3 days while we had to stay in our room due to her illness. She was unable to eat. This policy would not consider this a trip interruption because we left on the day we were scheduled to. But we lost 3 days of an all inclusive vacation.
lori d. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for advising us on the status of your claim.

    Although we are pleased you received reimbursement of your medical expense, we can certainly understand your frustration to hear that your Trip Interruption claim was denied. However, your Trip interruption claim was fairly denied because it did not meet the terms of your Travel Guard Gold plan which on page 7 of your certificate states:

    Trip Interruption Benefits: The Company will reimburse the
    Insured up to the Maximum Limit shown in the Schedule or
    Declarations Page for Trips that are interrupted due to the Unforeseen events shown above for:
    (a) Unused portion of nonrefundable, prepaid insured Trip Cost, and
    (b) additional transportation expenses incurred by the Insured, either
    (1) to the Return Destination; or
    (2) from the place that the Insured left the Trip to the place that the Insured may rejoin the Trip; or
    (c) additional transportation expenses incurred by the Insured to reach the original Trip Destination if the Insured is delayed and leaves after the Departure Date..."

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents should you have any other questions. Please call us at 800-487-4722 as we would be happy to assist you.
    Apr 30,2019
The trip included a
tour
AIG Travel Travel Guard Basic
Thankfully we didn't have to use the plan!
Gary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Flight Guard
An easy and inexpensive way to get piece of mind while traveling
Shannon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
The only issue is that the plan did not appear to offer adventure sports coverage
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
AIG trip insurance provided peace of mind on our recent three week trip to New Zealand. A few years ago I had a vacation trip interrupted and was very glad I had trip insurance which covered my expenses. I'm glad I didn't have any problems on this recent trip, but it was good to know I had coverage from AIG if I something unforeseen had occurred.
Thomas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Since I have not encountered any problem on my trip,I have no experience on the claim process which is crucial to make a comment. The best thing about insurance is that you never have to making any claim.
David L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
Insurance hovered but no need to use it.
Lance F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Did not have to file a claim even though we were passengers on the Viking Sky that ran into trouble in Norway and were evacuated by helicopter!!!
Allen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Protect Assist
I would definitely use AIG Travel Insurance again. The rep was helpful in my choosing which company’s plan best fit my needs. I highly recommend them.
Sandra K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
While I didn't need to file a claim, having this insurance gave me peace of mind while on my hiking trip in Portugal. Getting the information I needed to purchase the insurance was very easy on the website.
Carol D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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