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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.60 out of 5
2,160
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Arch RoamRight Preferred
After many extensive overseas trips, this was the first one where we had a claim. In India, foggy weather canceled a flight, which caused us to travel to another town in order to fly to New Delhi to catch our tour. We missed our first night in a hotel in New Delhi as a result, and Roam Right covered all these expenses. We had to keep our receipts to prove our claim, but we were issued checks in a timely manner. We were impressed with Roam Right.
Kenneth M. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Very poor claims handling - first response to a claim submission denied payment for a $100 claim without any explanation as to why claim was denied. Pay a bit more and go with a company that does not have such a narrow, ill-defined interpretation/definition of an "accident."
John R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
I bought insurance for my trip and thankfully did not have to use the benefits. I was glad to have coverage and peace of mind that should I run into trouble I would be insured.
Melissa P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
This plan was very affordable and fit our family needs. We did not need to make a claim but I felt secure knowing that we had coverage.
Carla M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
I was traveling with two children ( and they can get sick at any minute) I decided to insure the trip. The cost of the flights were expensive.
Tobi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Good plan, addressing all our needs which is why we purchased it. Fortunately, there was no need to file a claim, but the protection was there if needed.
Linda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Our family traveled to Costa Rica for two weeks and bought the insurance to be safe. We had a relative that was in poor heath and older parents and we just wanted to know if something did happen our money would not be lost. Two days prior to the trip I became ill and spent the night in the hospital and thought we might have to cancel the trip. Thank goodness all worked out and we enjoyed our trip and never need to use the insurance.
glen t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. The RoamRight Essential plan covers pre-existing medical conditions of the insureds, traveling companions and their family members provided:
    "the policy is purchased within 21 days of the initial Trip deposit. The booking for the Trip must be the first and only booking for this travel period and destination, You are not disabled from travel at the time You pay the premium, and You must purchase this policy for the full non-refundable cost of Your Trip"
    Aug 22,2014
Arch RoamRight Preferred
It is hard to rate the plan, as we had no issues that caused us to need to file a claim. It's when you have to use the coverage where you really know how good the plan is and if their customer service is satisfactory.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
The plan provided great "peace of mind" for the trip. No claims needed to be filed which was wonderful. We'd buy again for another trip. Thanks.
Jenny S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
We were caught up with Hurricanes. Having RoamRight gave us such peace of mind. The representative we spoke with was very helpful. Luckily, we did not need to file a claim.
Josef P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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