Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Preferred
I can't say anything negative because I did not need to use this policy. I don't travel without trip insurance and the best insurance is the policy you never use!!
Wendell M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
It seems that you are penalized for being older. I'm 71 and had to pay twice the amount for my plan as did my 44 year old daughter. And this was true for all the insurance companies that I contacted. General Global Assistance had the most reasonable price. The plan offered coverage for all that I needed for a 9 day European Vacation. Thank goodness I didn't have to use it as all went well.
Angela M. would
recommend this plan to a friend or relative.
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Michelle A
Thank you for your review. The premiums of the policies are determined by the insurance providers. The premiums are based on the age of the travelers, the length of the trip and the cost of the trip. Unfortunately, as travelers get older, it does cause the insurance premiums to increase. Please call us at 800-487-4722, if you have any questions or concerns and we would be happy to assist you.Sep 11,2019
The trip included a
tour
Generali Global Assistance
Standard
Very hard to rate a plan unless you have a claim. Purchasing was easy & coverage was appropriate but the true test of a company & the policy is when a claim is filed.
Ada M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Luckily we did not have to use the plan. However we did see a passenger evacuation from our cruise ship by helicopter. I wonder if that person had insurance?
Ronald I. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The real test of the plan would be in the event of filing a claim! But I'm glad I didn't need to test it that way!
Dawn B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We did have a delay in baggage delivery on the way home that was inconvenient but did not require purchase of replacement supplies or additional laundry expenses that would have been covered by the plan. However it did require extra time and phone calls with the airline over 3 days to track down the bags and there is no compensation for that effort.
Ira G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your 4 star review of the Generali Preferred plan.
Although your plan would not reimburse you for the additional time and phone calls, Generali Global Assistance did offer help in "Locating Lost or Stolen Items: The assistance provider will assist in locating and replacing lost or stolen luggage, documents and personal possessions."
"How to Call the 24-Hour Emergency Hotline - If you need emergency help for an available service, you can call toll-free 24 hours a day to (877) 243-4135 from within the United States, or call collect to (240) 330-1529 from around the world."
We hope that this information will be helpful to you for future purchases of a Generali policy.Sep 10,2019
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I guess it was a good policy although I never had to file a claim.
Stephen D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We settled on Generali Global travel insurance by doing a comparison using a chart provided on the internet. We felt that Generali provided the coverage that we were most concerned with i.e. delayed travel, insurance if we had to cancel our trip or if we had to cut our trip short due to illness as we have an elderly mother. Luckily we did not have to make any claims as our vacation went very smooth. It is nice to know that we had coverage just the same.
Jennifer B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not have any problems on my trip to the Marianas, but prior travel experiences proved to me that having coverage is a great advantage when unforeseen circumstances and events occur. I have had great results with Generali Global and will use them again on future travels.
Peter Edward A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily did not have to use it. Also lucky that we were able to add a day of coverage with no hassles or penalties when we had to change our flight date.
Frances S. would
recommend this plan to a friend or relative.