Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Luckily did not have to use it. Also lucky that we were able to add a day of coverage with no hassles or penalties when we had to change our flight date.
Frances S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Glad we didn't have to use it for this trip
Antoinette S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Very satisfied with policy, cost and claim process … would certainly book with them again
Sandra A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Always good to have the coverage and thank goodness I didn't need it.
Nancy M. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we never needed to file a claim, but felt good knowing we were covered just in case.
Nancy M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Did not use it, but it was good to have it
Venny H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thiis was the best plan for the most reasonable cost.
Samuel H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
There were no problems encountered on the trip that required the trip insurance. Its hard to evaluate a product that was not used (good news), but it was nice to have the peace of mind that the insurance was there just in case.
Mark W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I did not have to take advantage of the plan. So I cannot have an opinion as to how well the plan covered my needs but I felt very secure having a plan in case that I would be needing it. I thought they cost was very reasonable.
Ursula C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Attempted to reach the company as our trip to Europe was coming to an end this past weekend 8-30-2019. A hurricane was approaching my home State of Florida and my wife and I were simply trying to reach a representative of the insurance travel policy to ask a question about the policy, however, numerous attempts to do so were unsuccessful. We were never contacted after countless attempts on the “ we will call you back , no wait system “ and we were never cable to have are call picked up on hold. Luckily we did not have a claim... such as travel delay. The Hurricane did not affect Florida and our return flight back London-Dallas to Florida had no issues . If we did have a claim, I am not feeling very confident that we were going to be able to reach someone. This is the first time I have had a Travel policy that I may very well have possibly needed. Probably will choose a different travel policy company next year!
Craig B. would not
recommend this plan to a friend or relative.
-
-
CraigB
The incident occurred
on Saturday, August 31st 2019 approx. at 5 pm/6pm London Time. We were trying to reach customer service on the number 240-330-1529 (outside the USA) as directed.Sep 11,2019
-
"We’re sorry to hear about your negative experience and apologize that you had a difficult time reaching us. If you could provide the following information it could help our tech team resolve future technical issues: The date and time of your attempted calls and the department you were trying to reach. Thanks!"