Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
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Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please contact (800) 348-9505 or [email protected] with any additional questions or concerns."