For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,946
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Standard
Thankfully we did not have to file a claim but this very reasonable plan gave us peace of mind. Will use on all future trips
Lynn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's not often that all trip details go according to plan, but ours pretty much did. We had no need for our General Global Assistance plan, but were still very happy to have had its support if we had been in need.
Robin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Gouge customers adding expenses and fees that other companies provide for free.
Imagine the PITA if one had to actually make a claim. Lots of other insurance choices. Avoid this operation.
Daniel U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,
    Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response.

    "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please contact (800) 348-9505 or [email protected] with any additional questions or concerns."
    May 06,2021
Generali Global Assistance Premium
It was comforting to know we had this coverage for our trip.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Excellent coverage if needed! I felt a lot more secure knowing I was covered if something would have happened!
Fortunately, I didn’t... but there were a few close calls..

Get it for peace of mind!!
RMorales
Roberta M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Accomplished the goal I had for protection. Thankfully, I didn't need to test
the claims handling because the trip was without accident or sickness.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Vacation Rental Damage Plan
Always best to have some travel coverage. With the impact of COVID-19, this is an important consideration!
Robert M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I would not consider investing in any vaction without trip insurance. The plan I purchaced was fair and affordable. Having peace of mind is not a waste of money and I certainly recommend trip insurance for any size vacation.
Devon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Satisfactory plan with reasonable price.
Mary C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
We have taken out similiar policies underwitten by the same insurer to this one on many trips in the past, including experiencing an earthquake and it's aftermath in January 2020.

Though we suffered no losses nor delays the folks at CSA were constantly in touch with us to ensure all was well and proactively offered assistance if needed.
Timothy J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. Berkshire Hathaway Travel Protection
    (4.64)
  3. Medjet
    (4.63)
  4. Trawick International
    (4.61)
  5. Nationwide
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)