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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad I didn't have to use it!
Elizabeth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I am basing this review on the fact that the plan had the coverage I was after - emergency medical and evacuation, trip cancellation, and pre-existing conditions waiver if purchased within 24 hrs of final travel payment. The plan also had a large number of positive reviews which also influenced my decision to get it.
Kristen G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Price was quite reasonable.
James T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It is the price we pay to sleep better at night, but it is expensive, at least for our age, and for the type of coverage I want.
Anna G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive polices are calculated based on: the pre-paid and non-refundable trip cost, the length of the trip, and the ages of the travelers. The CSA Travel Protection Custom Luxe plan tends to have a higher premium because it is a benefit rich policy, with high limits of coverage and a generous list of covered reasons for Trip Cancellation, Trip Interruption, and Travel Delay. CSA Travel Protection also assumes a bigger risk for offering the pre-existing conditions waiver, if purchased within 24 hours of making the final trip payment/deposit.
    Jul 14,2015
Generali Global Assistance Premium
Nice to have the peace of mind.
Noah W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We worked with a customer service representative when purchasing our plan. He was totally professional and went the extra mile to help us select the best coverage for our situation. He didn't try to sell us anything we didn't need, and carefully explained the pros and cons of our options. Thanks so much!
Gayle Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Was covered just in case.
Robert A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We were satisfied with the knowledge that we had protection if we needed it.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Extremely quick and efficient processing with a reasonable amount of paper work. Very professional service.
Asya H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Convenient on-line purchase; terms and conditions clear, requiring no delays in acquiring coverage. Competitive rates.
George B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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