Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
Covered me even though I was diving. Had plenty of medical coverage and that's hard to find.
Carol B. would
recommend this plan to a friend or relative.
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Zac
Thank you for your feedback on the policy. We are pleased to learn that your trip was covered. For customer knowledge, the CSA Travel Protection Custom Luxe plan excludes scuba diving below 120 feet (40 meters) or without a dive master.Jul 14,2015
The trip included a
cruise
Generali Global Assistance
Premium
I was very pleased with the CSA Travel Protection Custom Luxe plan. Most insurers do not deliver your luggage to you, but CSA says it does. This is important because airlines only deliver your luggage to you if you're still in the town you flew into or to the nearest large, commercial airport that they fly into. This doesn't help much if you're not near a big airport when they find your lost/delayed bags. Also, CSA Travel Protection Custom Luxe requires that the luggage be delayed 12 hours versus 24 hours for most other companies. They also include rental care insurance. More coverage for a lower cost all around!
Donna N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Zac
Thank you for feedback on the policy. Here is an excerpt from the policy regarding Baggage Delay:
We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
is delayed for 12 hours or more during your Trip. We will reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.
The rental car coverage on the plan is a collision damage waiver. Please check with the rental car to company to make sure they accept third party insurance.Jul 10,2015
Generali Global Assistance
Standard
Although we did not incur any issues this trip, it was a relief to know that we had purchased a policy from Insuremytrip! Last year we had several issues (missed and canceled flights and lost luggage) with our Indonesia trip and the policy-CSA Travel Protection-came through for us!
Mildred Barbara S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I would recommend that people purchase travel and medical insurance when going overseas. Each person has different needs, one needs to evaluate what is offered and the cost of coverage. You do not have to buy the most expensive plan. Good basic coverage would work just as well. Most important is to have coverage for travel interruption and medical coverage or evacuation.
MICHAEL M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
You never know until a claim is filed how good these things are going to be.
Gary S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It was the least expensive I could find. I have never had to use a policy in the 12 cruises I've taken, but am always worried I will need it. I go with the least coverage I can.
Kenneth M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great Plan but fortunately I didn't have to use the CSA Travel Protection Custom plan.
Vincent F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My mother had to file a claim with CSA and was completely satisfied. Inclement weather caused her flight to be cancelled, which was to connect to catch a cruise ship. We were reluctant to purchase the insurance, but was happy that we did, and with such a reasonable company. I will definitely use it in the future.
Latoya J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This is the second time I have insured with CSA. Having travel insurance takes the worry out of traveling. Many unexpected things can occur which can either prevent your traveling at all or cause travel be shortened. It only takes one call along with answering a few questions to be insured, and they e-mail you a copy of the policy. I provide a copy to a family member and take another with me on my trip. I highly recommend CSA Travel Protection.
Iris L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Prior to our last trip, we experienced a catastrophe. We lost our home and vehicles in the devastating Texas flood and had to cancel our trip. We contacted CSA and they immediately began to process our claim. Our claim representative was extremely courteous and sympathetic, and our claim was settled in a very timely manner. Our recommendation of CSA couldn't be higher.
Donald H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful