Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
It's hard to recommend a plan when you don't use it... It's great to know you have coverage!!!!
Francis K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Didn’t use the plan, fortunately, so I have no comments
Andrea S. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
It’s hard to rate something you never had to take advantage of. I felt the coverage was what I needed but I always worry that if I need to file a claim that I won’t get all the information you need and it will be rejected. Seems when issues pop up everything moves so quickly and things get forgotten.
James G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Did not need to use the plan so not sure of coverage and ease of access.
The agents were very accessible and accommodating during the buying phase.
The agents were very accessible and accommodating during the buying phase.
Lynn F. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I am very dissatisfied at this time with IMG. We needed to cancel our December 21 cruise due to a sudden documented diagnosis that prevented us from traveling per my physician. Paperwork was submitted and we still have not heard from the IMG group. I have placed 6 phone calls to them.
Anita E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Easy to choose options and price seemed better than other insurers. Thankfully, we didn't need to use the policy. Will use again when travelling.
Cynthia B. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Very dissatisfied with this policy. Had to cancel the trip and was told we could roll the policy over. After not hearing from this company..I called to inquire. They said I had to fill out paperwork to submit. I did so and never heard anything back. What a racquet!
Kathy B. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Fortunately on this trip everything went well, however, on a previous trip last spring I had to file a medical claim with IMG, and it was handled to my complete satisfaction. I absolutely recommend this company
Lis K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Glad we did not have to use it.
Seetha S. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
This is just to let you know that while we were satisfied that almost all of the claim we made was reimbursed - the tedious process of the entire thing was very distressing.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Back and forth requests for information became aggravating. Why not say up front all the documentation you need - instead of piecemeal requests?
AND- if it is quite clear that the flight was delayed and we did NOT arrive on the day scheduled...isn't it obvious that we were NOT at the hotel that night and had to pay for it anyway?
It took so long for this claim to settle- I would never use IMG again.
Joseph V. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). While we were pleased that your claim was settled, we are sorry to hear we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jan 08,2024