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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured Travel LX
Seemed to be a good plan.
I thought price was high, although it was fairly comprehensive.
No idea how they handle claims, as thankfully we didn't have issues.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
U had the insurance which made me more comfortable on my trip
steve t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Great peace of mind to have, even if you never have to use it.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Very easy to obtain a quote. Would like to see additional policies specific to cruises.
Daniel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
My primary purpose for the coverage was to insure my flights and other expenses. The fine print basically ensure me not to expect any real coverage. I missed a flight and was told, its not covered unless I lost my passport. Cost a lot of money and inconvenience.
Angela W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to hear that you missed a flight on your trip. Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. The IMG iTravelInsured LX plan is a Comprehensive plan which covers a wide range of perils and hazards for Travel Delay and Trip Interruption. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of coverage on this plan.

    In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    Jan 23,2020
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Thankfully I never needed to use the plan I purchased, but it was good to know you were there for me just in case.
Sandra K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Did not file a claim, but coverage seemed adequate. We always think the medical evacuation is important , especially when going to fairly remote areas.
CURRY H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
These plans are a sham. I came down with a bad cold in Gunten. We cut our stay short and returned to Paris a day early. Chills fever stuffed up nose aches and pains. The Swiss hotel would not refund the second nights stay, and because I didn’t go to a Dr I can’t file a claim. It’s BS.
Kenneth K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn of the illness that you suffered while traveling. On this plan, Trip Interruption covers: "Your or a Family Member’s or a Traveling Companion’s or a Business Partner’s or a Child Caregiver’s covered Sickness or Injury which: a) occurs while You are on Your Trip, b) requires Medical Treatment at the time of interruption resulting in medically imposed restrictions, as certified by a Legally Qualified Physician, and c) prevents Your continued participation on Your Trip;"

    Unfortunately, with all plans offered on our website, if you do not get documentation from a physician that you cannot continue your trip, you would not have coverage under Trip Interruption.

    If you have any questions about coverage, please call us at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    Jan 16,2020
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I did not take this trip, cancelled the cruise months before. In other words I wasted money on a trip I did not take.
Shari T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. Most plans come with a review period in which you are able to review the policy and cancel for a refund. Once you are outside of the review period typically no refund will be issued but we can request to transfer the policy to a future trip, to not lose the insurance premium. Please feel free to contact us at 800-487-4722 and we can review the options available with your travel insurance policy.
    Jan 15,2020
International Medical Group iTravelInsured Travel SE
You are suppose to be helpful and not that the person has to spend the money and you will reimburse here in USA
Karina Z. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. Travel insurance is reimbursement based and this policy is one of reimbursement. There are times when insurance providers can advance payment, based on the situation. During the trip you can always contact the insurance providers 24 Hour Emergency Assistance Center. At that time they can medically monitor you and if medical costs were high they may have been able to give the hospital details to forward any bills. After confirming the claim was deemed covered the final decision to pay would be made. If you have any questions or concerns, please feel free to reach out to us at 800-487-4722 and we would be more than happy to assist you.

    Jan 15,2020
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