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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured Travel SE
It's one of the cheaper plans with a long pre-existing condition period, but has really high medical coverage, so that's why I chose it. I had to visit the ER after falling on some ice right before my flight. BRING YOUR CLAIM FORM WITH YOU TO THE DOCTOR! It makes it so much simpler when you want to file your claim since Dr has to fill it out. I asked for refunds from airlines first. Documents required was proof of travel payments (CC statement), itinerary/ticket, claim form, refunds from airlines, discharge with diagnosis, doctors note. My claim was small ($38) so maybe that's why they approved it so quickly and easily. I filed claim by email on 12/11, got confirmation of claim on 12/12, email of claim approval with amount on 12/19, payment direct to my checking account on 12/24. I'm very satisfied, as I expected it to take months, from reading about difficult IMG claims. Of course, I made sure all my documents were in perfect order and it was a small claim from an accident with a US doctor, so maybe that's why. Any claims with the possibility of pre-existing conditions might take much longer to process, requiring medical records from the hospital/doctor.
Ethan M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Did not need to use but peace of mind knowing I had policy.
Mary Ann O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
This policy covered everything we needed. And thankfully, what you always hope, is that you never have to use it. We had a great trip. Incident-free. For the small cost, the security it gave us was worth it. I will definitely consider this policy for our next trip in February 2020 and our next cruise later in 2020. Thank you!
Leza C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
We did not use the plan but it’s good to have peace of mind ?
Boris R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Fortunately I didn't need to file a claim, but it was nice to know I was covered if something happened. Since Citibank has reduced the travel benefits of their credit cards having travel insurance has become more important to me.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Due to winter storm, my travel home was interrupted. The claim process was clear with instructions and required documents. My claim was processed for my travel interruption in two weeks. Would consider using iTravelInsured again when I am traveling.
Rui L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Once again, it was good to travel knowing that my basic costs for the trip were insured, should I need it. And ... I didn't need it ... which is also good!
Max B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Thankfully, we did not have to file a claim, so my review is limited.
Dorothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
We didn't have to use this plan, but there was less worry about getting sick or injured while we were away.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
The IMG plan we purchased offered all the provisions we were looking for while traveling outside of the US. Fortunately we did not have to file a claim, but we did extend the duration of the insurance coverage since we decided to extend our vacation by 10 more days. We did not have any difficulty in obtaining the extension and Insuremytrip.com was very helpful in obtaining the desired extension.
Laszlo S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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