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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured Travel LX
Glad I didn’t need to use the insurance!
Roselyn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Good to know I had it, glad I didn't have to use it!! There were 2 medical emergencies on and 1 death on our cruise.. None of the people involved had trip insurance.. I have never and will never take a trip without trip insurance. We love Insuremytrip.com!
Robin T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
We learned a lesson 7 years ago in Australia-always get primary medical if you are on Medicare. InsureMyTrip has always been soooo help in recommending the policy with the coverage we need.
Roberta S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
The plan provided peace of mind; however, we were fortunate in that our trip went smoothly and we did not have to use the insurance. So I don’t have an opinion on how well the insurance would have worked if we needed to file a claim.
Stephen R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
It was great to have if I needed it
Vonda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Only issue is that we thought we had tire coverage for our vehicle, needed to buy additional coverage once we went on our trip.
Maury L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. The Rental Car coverage on most plans covers if the car is damaged due to collision, theft, vandalism, windstorm, fire, hail, flood or any cause not in Your control while in Your possession. To see what the policy and benefits cover, we suggest reviewing the policy certificate before purchasing the insurance. Or you can call us at 800-487-4722 and a representative can go over the policy with you in detail and answer any questions you may have.We look forward to assisting you in the future.
    Oct 23,2019
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We did not use the plan, we were not able to take the trip. While we were refunded 100% of our trip cost from the travel provider, we could not transfer our insurance policy to another vacation. The policy was exactly what we wanted in a travel policy though, just hate that it can't be moved while you're still months away from your trip. Next time we will wait closer to our trip to purchase the policy.
Charles H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you cancelled your trip. To prevent your premium from going unused, some providers will allow for a transfer of the policy be made from one trip to another. In order to transfer the policy certain information and documentation is required. Details for submitting that request was sent to you via email, and we would be happy to re-send the email to you. If you have any questions about transferring the policy, please call us at 800-487-4772. We look forward to assisting you in the future.
    Oct 23,2019
International Medical Group iTravelInsured Travel LX
Did not have to use this policy, so I cannot review. I have had to file a claim with another company and they would not help at all.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Of course, it's great to hear that you had no need to file a claim. However,
    sometimes a claim is denied by the insurance company. When this happens, InsureMyTrip customers have the option to have their claim reviewed. All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by providing:

    Claims assistance - Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.

    Dispute resolution - Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
    Oct 22,2019
The trip included a
tour
International Medical Group iTravelInsured Travel LX
Cost is always a factor but I knew I had comprehensive coverage so if anything had gone wrong I would have been protected.
Myrth Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
I purchased the policy in February for travel in Sept. and Oct. My travel plan took me through Hong Kong which, in the intervening weeks, had serious rioting including incidents at the HK airport. I had a question about my insurance coverage and contacted your representative for clarification in the event the riots caused a cancellation of my trip. I was advised that my policy provided for such an event. Further, IMG said they were closely monitoring the situation and were in contact with people in HK. They assured me that, in their estimation, my travel plan should not be delayed or interrupted and I had sufficient coverage in the policy. It gave me piece of mind and my trip went off without a hitch.
Barry S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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