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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured Travel LX
Great plan at a reasonable price.
Kerry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Glad we didn't need to use but for peace of mind glad I had it.
Judith B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
This coverage gave me peace of mind for my trip. I have a job that could require my early return and this was the only plan that covered for this situation.
Debra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
We were very satisfied with the help and explanations that we received during the process of choosing the insurance and buying it. Calls were answered quickly; we never had to hold on line or wait for a callback. Fortunately, we didn’t need the insurance.
Elizabeth T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
We opened a claim but ended up not processing it. Flight and luggage delay were on our way back home which they apparently do not cover unless it’s > 12 hrs. The agents were friendly and the price was OK.
marina u. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. Although we regret that there was no coverage for delayed baggage under your policy, we are pleased to hear that the claims representatives were friendly. Nevertheless as they explained that under your policy, "Baggage Delay...(would reimburse you) If, while on a Trip, your checked baggage is delayed or misdirected by a Common Carrier for more than twelve (12) hours from Your time of arrival at a destination other than Your return destination..."

    Since your baggage was delayed less than 12 hours during your travel to your return destination, there would be no reimbursement under your Baggage Delay coverage.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Aug 01,2019
International Medical Group Patriot International Lite
Better coverage (eventual as an option) for lost, delayed or damaged luggage would enhance the policy.
Soren H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Luckily I didn’t have to use this plan at all!
Tania H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
This was the only plan I found that offered trip cancellation coverage for "any reason" and this was important for us due to medical mental health exclusions in most plans. Suddenly 2 months prior to our trip, one of our travel companions was diagnosed with breast cancer & it was unknown if treatment would be completed in time to travel. The fine print on policies is always hard to understand, but I found the InsureMyTrip staff to be more customer service oriented and efficient than the insurance company itself when answering questions and updating the policy after we purchased our airfares. In the end, we were all able to travel which was a great. I recommend InsureMyTrip to everyone for ease of use and their customer service.
Kathleen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Although this was not the only plan that offered the optional Cancel for Any Reason coverage, it was certainly the least expensive.

    We are pleased that we were able to assist you at InsureMyTrip and look forward to working with you again in the future.
    Jul 22,2019
The trip included a
tour
International Medical Group iTravelInsured Travel SE
When one of my group had a serious medical problem, I was unable to reach the insurer. After listening to canned music for longer than I found reasonable, I called someone else. Would not recommend.
Rochelle O. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. As you indicated in your 3 1/2 star rating, the International Medical Group iTravelinsured SE does provide good coverage at a good price.

    Unfortunately, one of your party did require emergency medical assistance and you were unable to get a response to your call. As stated in your policy, 24 Hour Emergency Assistance should have been available at (866) 243-7524 (within the U.S.) or 1-317-655-9798 (Outside U.S.)

    Your review also indicates that you did not file a claim. If you do have a medical claim to file, please contact iTravelInsured to report your claim:

    Claims
    (866) 243-7524
    (317) 655-9798 (If overseas, call collect.)
    Fax: (317) 655-4505
    [email protected]

    Please also remember InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722. We would be happy to assist you.
    Aug 06,2019
International Medical Group iTravelInsured Travel SE
It's hard to say how satisfied i was because we didn't have to use, which made me really happy, but the survey makes you make a selection. It was good to know we had the protection. I had been offered another plan with only 1/6 the coverage for thirty dollars more, so that made me happy.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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