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Travel Insurance Reviews International Medical Group iTravelInsured Travel SE

iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance Travel SE product page.

Customers rated the International Medical Group iTravelInsured Travel SE plan
4.50 out of 5
2,509
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Had a cruise leaving from Lisbon in September 2024. The cruise line needed to change the departure to Malaga, Spain several weeks before the cruise due to a strike. I filed a claim for the increased cost to change my flight (itinerary change) at the last minute, but the change was "before the start date of the insurance", so it was not covered. It is a loophole in the insurance coverage for itinerary change, as it would not cover travel cost change regardless of the start date - it was only for costs associated with activities (tours).
Marc S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Nov 06,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Just like any insurance. You never know how good it is until you need it. But we always get it just in case
Willard V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
This plan gave us peace of mind! We are so grateful for this experience!
Alice M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
This plan was recommended to me. It had everything I would want were I to need the insurance while on my trip.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Very glad that we didn't need to file a claim!
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Nothing happened but always good to know that we would be covered if anything did happen. The peace of mind was worth it.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Well worth the cost. We are totally satisfied with this trip insurance. Weather related event and declared disaster made it impossible to travel on our scheduled day. Claim was processed easily online and reimbursement was speedy.
Jack T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I bought the IMG iTravelInsured SE plan for this trip because a couple of our cruise ports were in foreign countries, and I'd recently seen a friend get injured in one. We're in our 60's and thought insurance was a good idea, particularly for emergency medical transport overseas, which I heard was expensive. The cruise was a big celebration for my sister-in-law's retirement; we were really looking forward to it.
To my surprise my husband's back started bothering him a few months before the cruise. He worked with PT, a chiropractor & his Dr to no avail. Three weeks out he collapsed in pain and was scheduled for urgent surgery, we weren't going anywhere.
I contacted IMG and they immediately emailed a claim form. A real human being was available for my questions. It took about 4 weeks for them to review and process our claim. No fuss or drama. This was a big relief, as we were already miserable about missing the cruise and letting down family.
Bottom line, I highly recommend IMG's travel insurance and will use them again.
Cheryl C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I am a reasonably intelligent human being. I was under the very distinct impression that while I was in London, if I became sick that I could see one of your providers. It was the main reason I purchased the plan.

I became ill.

I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
Theodore G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Oct 23,2024
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Too strict not open to reasonable negotiation which tells me there's no individual circumstances evaluation. They act and perform like they're big fish and we're super small with little to no importance. There are better choices and will never patronize IMG again!
Christine P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Oct 21,2024
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