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Travel Insurance Reviews International Medical Group iTravelInsured Travel SE

iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance Travel SE product page.

Customers rated the International Medical Group iTravelInsured Travel SE plan
4.50 out of 5
2,401
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
The trip went very well. No problems occurred, therefore we did use the insurance. It was nice to know we had the coverage if something happen!
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Easy to use and very affordable!
Keep you informed and provide updates up until you travel!
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Unfortunately, my mother-in-law passed away while my husband & I were on a cruise. We flew back to the states after reaching the first port. Although IMG originally asked for some items that didn’t really apply to our situation & their communication & turnaround time was a bit slow, we did receive the full eligible claim reimbursement a little under 2 months after we submitted the claim.
Joey H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Please accept our condolences for the loss of your mother. Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
International Medical Group iTravelInsured Travel SE
I cannot recommend or not recommend this plan. Thankfully we did not need it. On my last trip I did file a claim and got nothing but the run around. Every time I did what was asked of me, I got more to do and as the insurance company wanted I finally gave up.
Steven E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I did not need to use this insurance, but glad it was available.
Adrienne D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
NO REFUND FOR NO VALUE!
An organization with little regard for customers...
We acquired insurance for a trip to Israel that was cancelled for now obvious reasons, but the cancellation was after their 10-day no refund rule, so they decided that offering NO REFUND in response to NO VALUE RECEDVED was just fine according to their "industry-standard" rules.

That was strike two after they originally tried to get us to pay more for insurance than was called for by our progress payments on the trip. We refused and they lowered the starting price. Future buyers beware, we'll not use them again...
Ronald E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Aug 05,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I did not have to file any claim for this trip. I always buy a travel insurance policy for peace of mind and I appreciate the ease with which policies and coverages can be compared using InsuremyTrip. Being able to easily compare policies allows me to choose plans that prioritize what I think is most important at the best possible price for that coverage.
CHARLES G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I have had other policies through IMG before and even had to file a claim once which was promptly paid. I like that IMG is primary for any medical issues so that I don't have to file with my current provider first. While I did not need to use the policy this time, it was comforting to know that I had it. We were flying back after a cruise on Friday - July 19 when the Crowdstrike Global IT issues hit our cruise line (Delaying disembarkation) and our airline ( delays in check in). Many flights were canceled. If my flight had been canceled, I would have needed to overnight at a hotel in London plus get rebooked on another flight. Knowing that I had this IMG policy, I wasn't worried. Luckily we made it to the airport with 2 hours to spare and our Virgin Atlantic flight took off just 30 minutes late and we arrived in Tampa on time. Many times, things are out of your control and it was nice to know that IMG would have my back.
Nancy D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jul 22,2024
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Great customer service whenever I contacted them.
Anne N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We appreciate your business and look forward to serving you in the future!
    Jul 22,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Thankfully, I had no need to submit a claim against the insurance. Having the coverage, gave me peace of mind that I was covered in the event I need it. You never know when you’re going to need the coverage. One lady on our trip broke her leg on the second day and had to leave the cruise to have it surgically repaired. I hope she had insurance.
Gerald S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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