Travel Insurance Reviews International Medical Group iTravelInsured Travel SE
iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance Travel SE product page.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
This is the first time purchasing travel insurance and we will do so in the future for every international trip we take. We didn't need to file a claim, but the peace of mind was priceless. There are so many plans to choose from; it can be overwhelming. I chose 2 and called with questions. Lisa was professional and helpful.
Bradford E. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
The plan cost was good, considering the very good coverage. We didn't have to file a claim this time, but did once in the past and the process went well. I would definitely purchase this plan again for a cruise vacation.
Frank R. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
The IMG plan seemed to cover what I needed, however the claim process is horrible. The website is glitchy and sometimes lost documents. The “secure messaging” site seems to work but then documents are either not forwarded to claims or lost somehow. My claim was one simple item but The claims process was ridiculously lengthy and they requested irrelevant documents (each time after a long delay). If you write with questions or concerns you get a generic form e mail in return most of the time. I spent many hours obtaining information from the tour provider and uploading documentation. If someone is not somewhat computer savvy or patient, you’d give up readily. The process wears you down. phone reps were pleasant but sometimes gave conflicting information and have no real ability to resolve issues. Requested to speak with a supervisor twice and after several days someone finally called and left a message (of course there is no direct way to return the call). when I consider the cost of the insurance and the hassle it makes me think I will not purchase comprehensive insurance again (certainly not from IMG)
Cindy L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I didn't file a claim, so I cannot evaluate how a claim resolution would turn out.
Peter F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
The only real way to evaluate trip insurance is how they respond to a claim. Fortunately, we had a great trip & had no reason to make a claim. I get trip insurance for peace of mind, & this policy gave me that.
Insurance is something I’m happy that I have, & even happier when I don’t need to use it!
Insurance is something I’m happy that I have, & even happier when I don’t need to use it!
Alan K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Although I have never made a claim against any travel insurance I've purchased, I am reasonably sure the policy I acquired will cover me for any emergency.
Robert P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
We insured a long-anticipated tour of Turkey and had to cancel our trip because I needed an unexpected coronary bypass. We have been sending documentation and asking what else they needed for 3 months and have never gotten any explanation why we have NEVER received reimbursement. Looks like they just hope we will give up and go away. Fortunately, our non-refundable flight was insured with the booking agent and they paid right away. This was more expensive, but apparently a better option!
Richard D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Courtney BairdInternational Medical Group
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.Jul 03,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Complete waste of money because I didn't have to use it!
I liked the policy terms, the coverage and the price was fair compared to others. It gave us peace of mind on our trip which is well worth the money
I liked the policy terms, the coverage and the price was fair compared to others. It gave us peace of mind on our trip which is well worth the money
Martin R. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
The plan offers coverage for everything we wanted however, we were fortunate not to need to use it. Can’t really speak to how claims are processed which is the most important part of an insurance policy since we didn’t have to file one.
Mercedes S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
good price to cover medical needs out of country. no issues paying and getting coverage cards. no issues during trip so no need to file a claim. nice to have a little security just in case. thank you. ill be back for future coverage.
JASON S. would
recommend this plan to a friend or relative.