Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver
The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.
To learn more, see the John Hancock Insurance Silver product page.
The trip included a
tour
John Hancock
Silver
I am very satisfied with the resolution of our claim. The premium was fair. Processing time was much longer than anticipated, likely due to an exceptionally high number of claims due to Hurricane Irma. The delay did create some uncertainty that the claim would be paid but it worked out. I would prefer that the policy offered a “cancel for any reason†option. Given life’s uncertainties as a senior, I would likely accept the additional premium when insuring an expensive trip. Without this coverage, the fine print detail in a policy creates uncertainty.
Howard K. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
On a one in a lifetime trip our family of six was without luggage for 5 days. We tried to make the most of it and didn't know when or if we would get our clothes and hygiene products back. We didn't purchase much to replace our things but we're later told we don't compensate for inconvenience just what you buy to replace. We learned!
Robert B. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Being nice did not make any claims I can't really comment on the services. However I do think your policy is the best coverage fo me
dorothy g. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Had a missed connection on return trip from Europe to U.S. Filed claim and submitted receipts for hotel, meals, and taxi rides. John Hancock processed and reimburnsed all expenses in full, with ease, and promptly.
MICHAEL D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
John Hancock
Silver
It is what is is- a price to pay for peace of mind. As I did not file a claim it's hard to assess "value" but the price seems fair.
Glen M. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
The plan looks great. Happily I didn't have to make a claim, so I can't comment on how it works in reality.
Rosemary C. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
We've never filed a claim before.This was a trip of a lifetime for the family and our 30th anniversary. Two weeks in Australia-part with adventures by Disney and part on our own. We had lots of tough stuff like skydiving on the beach planned and wanted (needed) special coverage, just in case.
We made a mistake-we listened to the travel agent and booked the domestic portion of the trip on American Airlines. Two days of our trip we were trapped in Dallas Texas instead of playing in Sydney Australia. We missed the sydney symphony in the Sydney opera house-surfing at Manley beach-and a full day of the organized tour.
We called the emergency claim number while trapped in Dallas airport and insure my trip was the only nice voice we heard for two days.
We filed the claim upon return and they were terrific. Didn't need the special coverage (glad we had it for skydiving) but for the ordinary issues we did need the coverage and they were the best.
We can never get the wasted time and missed activities back, but the cost was recovered and expenses were too. Quickly, easily, and fairly.
Now if only John Hancock ran American Airlines.....
We made a mistake-we listened to the travel agent and booked the domestic portion of the trip on American Airlines. Two days of our trip we were trapped in Dallas Texas instead of playing in Sydney Australia. We missed the sydney symphony in the Sydney opera house-surfing at Manley beach-and a full day of the organized tour.
We called the emergency claim number while trapped in Dallas airport and insure my trip was the only nice voice we heard for two days.
We filed the claim upon return and they were terrific. Didn't need the special coverage (glad we had it for skydiving) but for the ordinary issues we did need the coverage and they were the best.
We can never get the wasted time and missed activities back, but the cost was recovered and expenses were too. Quickly, easily, and fairly.
Now if only John Hancock ran American Airlines.....
John G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
John Hancock
Silver
Did not use it but glad I had it.
Darrell B. would
recommend this plan to a friend or relative.
John Hancock
Silver
Again, did not have a claim. This was not the first time I have purchased travel insurance through INSUREMYTRIP, nor will it be the last, I hope. That part works well.
As a senior who knows Medicare Advantage does not cover out-of-USA expenses (with a very small exception), medical insurance is vital.
The peace of mind knowing I have it is worth a lot more than the premium cost.
I do think the premium increases for seniors do not reflect how active and healthy many of us are.
As a senior who knows Medicare Advantage does not cover out-of-USA expenses (with a very small exception), medical insurance is vital.
The peace of mind knowing I have it is worth a lot more than the premium cost.
I do think the premium increases for seniors do not reflect how active and healthy many of us are.
PAULA H. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
John Hancock
Silver
Before I purchased the John Hancock plan, I did a price and a coverage comparison with other insurance companies. The John Hancock Silver plan was a perfect match for my needs and that of my husband.
Carole Ann E. would
recommend this plan to a friend or relative.
You did have Baggage Delay coverage on this plan under the following terms, which can be found in your certificate:
'We will pay You for the expense of replacing necessary personal effects, up to the maximum shown on the Schedule of Benefits, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than 12 hours, while on a Covered Trip, except for travel to final destination or place of residence.
You must be a ticketed passenger on a Common Carrier. All claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchase or replacement of necessary personal effects must accompany any claim.'
If you have any questions or concerns please call us at 800-487-4722.