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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers rated the John Hancock Insurance Agency, Inc. Silver plan
4.51 out of 5
749
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
I bought the insurance when I made my first down-payment toward a 3-week trip to Ireland and Scotland, so it was expensive. Well in advance of the trip, the Ireland half was cancelled. I notified them immediately, expecting the premium to be reduced accordingly. Nope. Not a bit. I had no idea that was their policy. No doubt if I had increased the trip costs later they'd have charged me more! I followed their rules and got shafted. Not happy, would not recommend them again.
Ellen N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
We were glad to have medical coverage, even happier not to need it. The auto insurance was needed only to avoid more costly charges at the rental counter.
Alice C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Great people to work with. Prompt response and claim was processed promptly.
Kala M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I did not have any claims, so it's difficult to respond in any meaningful way.
Bruce L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
easy to set up; very helpful staff.
Christine L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Fortunately, I did not have the need to file a claim during my travels. However, the process of purchasing the policy was easy, and I was able to obtain the coverage I needed for my trip. The price was reasonable and the agent that helped me was responsive to my questions. I would consider using the John Hancock policy again in the future.
Elizabeth S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Fortunately, we did not need to use the plan. But it was easy to acquire and provided us with peace of mind as we traveled.
Mark S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I would not recommend this plan to anyone. They keep asking for documents that don't exist or cannot be provided, desptite providing everything that could be provided. Please avoid at all costs. They do not want to honor claims and want to make it as difficult as possible. Stay away. Not worth it.
Aakanksha W. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
The travel insurance provided very comprehensive coverage from a trusted company at a great price, compared to other providers. Very easy and efficient process to purchase the policy through InsureMyTrip. I did not have a need to file any claims, so I cannot comment on that aspect.
Ronald T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Fortunately I am writing a positive review for a product I didn’t have to use. We buy insurance from Insuremytrip.com every time we leave the country. The choices are extensive and prices reasonable.
Shelia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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