Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Didn’t have to use any of the plan but was nice to have the assurance it was there. Thanks!
Mark B. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Fortunately, I didn't have to file a claim. This policy covered exactly what I wanted to cover at a reasonable price. The documents provided clear descriptions of the coverage and how to proceed if I needed to make a claim. Overall good value for money.
Robert J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Much, much too expensive! Outrageous! Not easy to use and discourages use. My wife was seriously ill and hospitalized for 6 days just prior to the trip but filing a claim would have been substantially difficult and burdensome, so, she summoned up what strength she had and we went on the cruise. She was in pain, and uncomfortable throughout the trip and she did not get off the cruse ship until we reached our home port.
Jay B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use it so can't provide too much feedback.
Donna W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
There is no substitute for peace of mind while traveling. Even though my husband is a physician, we never travel without travel insurance. We have watched others without travel insurance suffer not only medical maladies but the terrible financial consequences of not having travel insurance. It is just not worth the stress to travel without insurance.
Karen W. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
My flight got delayed and I missed my connecting flight. The next connecting flight was in 2 days by which time my scheduled tour would have long departed. My only option was to return back home while taking a big loss on the tour and the tickets. While still at the connecting airport I decided to call the insurance company to inquire about the kind of evidence I needed to collect to submit a claim. First I called 24-hr emergency assistance number of the insurance company. A very polite representative was at a loss and couldn't provide me with the information. He transferred me to the claims department. Instead someone from sales department picked up. He couldn't answer the question either which was odd considering that he did not know what he was actually selling. He apologized and transferred me to the claims department. They put me on hold. After being on hold for 20 minutes I hung up because calling from Istanbul to the US was rather expensive. Finally I called InsureMyTrip customer care. They did not know the answer which was understandable and offered to transfer to the insurance claims department. I had no desire to spend another 20 minutes being on hold and politely declined.
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
Alexander I. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate circumstance that interrupted your trip.
The 24 hour assistance phone number that you reached during your trip is the correct phone number to call in the case of an emergency. However, they cannot pre-determine a claim for Trip Interruption. Based on the information that you provided, the event that caused your flight to be diverted was not a covered event for Trip Interruption. However, without filing a claim, no determination can be made in terms of offering you compensation.
We encourage you to submit the claim form that was provided to you to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy.
Nationwide Travel Insurance Claims
Toll Free: (888) 490-7606
[email protected]
Mon, Tue, Wed, Fri 8:30am-5:00pm ET, Thurs 9:30am-5:00pm ET
We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance. Our number is 800-487-4722.
Sep 24,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
This plan covered everything we needed for a wonderful trip. We didn't file a claim because everything went amazingly so I don't know how well their customer service is. Definitely, a worthwhile consideration if planning a trip overseas.
Matthew S. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
It was comforting to know we had coverage if an unfortunate event occurred. Happy I did not need it, but great to have the insurance.
Sally P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
We have used you all for years. Thankfully we have never had to claim anything. Its for a piece of mind.
Mary T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Just peace of mind knowing if something unforeseen happens, you have the coverage needed.
Barbara R. would
recommend this plan to a friend or relative.
The policy that you purchased does cover the following if you had to cancel or interrupt your trip.
"(a) Sickness, Accidental Injury or death of You, a Traveling Companion, or Family Member which results in medically
imposed restrictions as certified by a Physician at the time of Loss preventing Your participation in the Trip. A Physician
must advise cancellation of the Trip on or before the Scheduled Departure Date;"
It would be standard procedure with any travel insurance policy that you would have to file a claim in order to be compensated for Trip Cancellation. We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance, we can be reached at 800-487-4722.