Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use it so can't provide too much feedback.
Donna W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
There is no substitute for peace of mind while traveling. Even though my husband is a physician, we never travel without travel insurance. We have watched others without travel insurance suffer not only medical maladies but the terrible financial consequences of not having travel insurance. It is just not worth the stress to travel without insurance.
Karen W. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
My flight got delayed and I missed my connecting flight. The next connecting flight was in 2 days by which time my scheduled tour would have long departed. My only option was to return back home while taking a big loss on the tour and the tickets. While still at the connecting airport I decided to call the insurance company to inquire about the kind of evidence I needed to collect to submit a claim. First I called 24-hr emergency assistance number of the insurance company. A very polite representative was at a loss and couldn't provide me with the information. He transferred me to the claims department. Instead someone from sales department picked up. He couldn't answer the question either which was odd considering that he did not know what he was actually selling. He apologized and transferred me to the claims department. They put me on hold. After being on hold for 20 minutes I hung up because calling from Istanbul to the US was rather expensive. Finally I called InsureMyTrip customer care. They did not know the answer which was understandable and offered to transfer to the insurance claims department. I had no desire to spend another 20 minutes being on hold and politely declined.
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
Alexander I. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
This plan covered everything we needed for a wonderful trip. We didn't file a claim because everything went amazingly so I don't know how well their customer service is. Definitely, a worthwhile consideration if planning a trip overseas.
Matthew S. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
It was comforting to know we had coverage if an unfortunate event occurred. Happy I did not need it, but great to have the insurance.
Sally P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
We have used you all for years. Thankfully we have never had to claim anything. Its for a piece of mind.
Mary T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Just peace of mind knowing if something unforeseen happens, you have the coverage needed.
Barbara R. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Comprehensive benefits at reasonable price.
Allan W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
We did have to file a claim, and the process was very smooth. I recommend this insurance!
William H. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
On the trip my wife legs swelled and got rash. She did self diagnosis her condition on google. We did not consult a Doctor. She need cream and rented a scooter. After talking to agent we should of called your emergency number to get medical advice. I was not aware we could call in for non emergency. The policy may have allowed telemedicine with doctor. I wish we were aware of this option.
Craig A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The 24 hour assistance phone number that you reached during your trip is the correct phone number to call in the case of an emergency. However, they cannot pre-determine a claim for Trip Interruption. Based on the information that you provided, the event that caused your flight to be diverted was not a covered event for Trip Interruption. However, without filing a claim, no determination can be made in terms of offering you compensation.
We encourage you to submit the claim form that was provided to you to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy.
Nationwide Travel Insurance Claims
Toll Free: (888) 490-7606
[email protected]
Mon, Tue, Wed, Fri 8:30am-5:00pm ET, Thurs 9:30am-5:00pm ET
We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance. Our number is 800-487-4722.