In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
The best part of this plan is we didn't have to use it this time, but it it gave us peace of mind know we would be protected If we needed it In the past we did have a a medical problem and on return home we submitted a claim with receipts and it was handled smooth and promptly
Frank F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Living in a hurricane prone area and also going to a hurricane prone area, I purchased the insurance just in case a named storm was to threated my home town and/or the location of my vacation. I understand after I bought the insurance, you'll do not offer protection if the plane still flew and the hotel was to stay open even it the named storm was to hit that area. If my home town was possibly being threaten by a storm right before my trip, and/or during my trip, I would not have gone on the trip! Same thing at the resort location. This is why I bought the insurance.
Mark B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We understand that our customers never wish to hear that there would be no coverage under their policy. However, in order to receive reimbursement for canceling your trip, the reason for cancellation must be a named peril as listed in the policy. These covered reasons will vary from plan to plan and will determine coverage, such as, the following perils as listed in your Nationwide Essential policy;
"You or a Traveling Companion... having Your principal place of residence made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster...; or a
Natural disaster at the site of Your destination that renders Your destination accommodations Uninhabitable...;
Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours and prevents You from reaching Your destination. This benefit will not apply if the potential natural disaster has been forecasted
or a storm has been named prior to purchase of this coverage..."
Since these covered reasons do vary from plan to plan, travelers should always review this information which can be found under View Certificate prior to purchasing the policy.
We are sorry for your disappointment with your plan. Since coverage significantly differs from plan to plan, please consider calling us for assistance with your future travel.
I needed to evacuate and leave for my trip early due to hurricane Florence . I tried to call and ask if there was any help. I was on hold an excessive period so I hung up (I needed to keep contacting the airline as well as prepare my house.) . The airline changed my flight and I had about 15 hrs notice that I needed to leave the next morning - 3 days early. As soon as I caught my breathe, I texted from the airport (before I left the country) and stated I was leaving 3 days early. I was told my policy would cover nothing for the next 3 days. Fortunately, I had no claims (as I never do) but it left a very bad taste in my mouth that there was no attempt to ease my anxiety. I will not use your company again
colleen c. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate your comments and can certainly understand your stress from dealing with storm preparations while preparing to travel. Upon reviewing our correspondence, we can see that you kept us updated on your situation while our representative answered your questions. However, we are sorry that we were unable to reduce your anxiety.
Perhaps in the future you will consider giving both Nationwide and InsureMyTrip a second chance.
Thankfully you were able to enjoy your travel and had no need to file a claim.
Please keep in mind that Comprehensive Insurance plan premiums are generally based on the 3 main factors; (1) the ages of the travelers, (2) the length of your trip and (3) the total cost of your prepaid non-refundable trip cost.
Also keep in mind that your health care coverage you have may pay for any medical travel expenses. Check with them before you purchase any trip insurance. Depending on the airline they may provide some relief to air travel getting home.
I experienced a sinus infection on the cruise and it was necessary to see the ship's doctor which resulted in a charge for his services. Upon contacting Nationwide I was told it would be necessary to document denial from my primary care policy before I could submit a claim to Nationwide. Primary care company said Nationwide would need to submit the claim to them so I received conflicting information. The charge was minimal but the amount of paper work involved is a hassle. I feel for someone who would be dealing with a serious, stressful problem.
Martha S. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
the plan for the most part was fine and provided us with most of the coverages we needed. What it didn't cover and we could not find anywhere was excess insurance coverage, aka deducible, for the camper van we rented in the UK. This left us potentially liable for up to and including 1,200 Pounds in the event of an accident.
Dennis B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
There is no coverage under the Rental Car coverage for camper vans in the Nationwide Essential plan. However, coverage for camper vans is generally excluded under the Rental Car coverage in all Comprehensive plans.
I purchased coverage for both my husband and me. However, he didn't take the trip. I wrote asking for proration of my coverage but you would not refund me any portion of his plan. I was very upset and disappointed with your responses to my request and don't know if I'd use you again.
Darla V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your comments. Since you purchased the plan back on 11/16/2017, your 5/23/2018 request for a refund for your husband who decided not to travel was denied since the cancellation request was outside the 10 Day Review Period:
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.
"You or a Traveling Companion... having Your principal place of residence made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster...; or a
Natural disaster at the site of Your destination that renders Your destination accommodations Uninhabitable...;
Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours and prevents You from reaching Your destination. This benefit will not apply if the potential natural disaster has been forecasted
or a storm has been named prior to purchase of this coverage..."
Since these covered reasons do vary from plan to plan, travelers should always review this information which can be found under View Certificate prior to purchasing the policy.
We are sorry for your disappointment with your plan. Since coverage significantly differs from plan to plan, please consider calling us for assistance with your future travel.