In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Since I did not file a claim it is difficult to properly evaluate the plan. However, I believe that the plan covered most of the risks that I have when traveling.
Gary S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was difficult for me find an easy cheat sheet on my phone of what would we covered or to have a handy proof of coverage page for traveling. I ended up just printing some clunky email to take with but it wasn't smooth or convenient.
Alta W. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. After purchase, Nationwide emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation is a one page document which includes the purchase details, contact information, and schedule of benefits. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.
I feel that the plan was cost effective and that it offers the most important items I care to insure.
I didn't have to file any claims thus I can't comment on their service.
Luciano L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It’s good that there was no need to file a claim, which makes it difficult to rate the policy. We budgeted the policy into our planned spend, so yes affordable, but I suppose it can always cost less. I’m glad we had the coverage, and also glad it was not necessary to file a claim.
Gregory K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We made a claim because our flight going home after our cruise out of Ft Lauderdale was cancelled due to a snow storm, and ended up having to stay the night. We sent in our claim and did not hear from the insurance company for a month. We contacted the company and resubmitted our claim. Again no response. Finally on our third try they responded that they are processing our claim, this after 3 months. The company does not communicate at all, it is like a big black hole. We received our claim finally and it did not cover the items they claim they cover. Also, they don't explain why our costs were not covered just sent a check and that is that. I would have been better off not purchasing the insurance. It was not worth my time to purchase and was not worth the time to send in the claim. Beware, it does not cover much of anything. When you read it it appears to, but it does not. I definitely do not recommend this insurance, unless you feel you want to make a charitable donation to Nationwide! Save your money.
Mary D. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for submitting your comments to assist your fellow travelers. We are very sorry to hear that you were not satisfied with your Nationwide claim experience.
Upon receiving your review, we immediately assigned an InsureMyTrip "Anytime Advocate" who contacted the Nationwide. According to their records, you filed your claim on 03/27/2018. On behalf of Nationwide, you were later contacted by Co-ordinated Benefit Plans, LLC with a voice mail on 04/18/2018 asking for additional information, by email on 04/24/2018, and again on 05/8/2018 by email advising that your payment was being processed. You have now received your check.
Coverage would have been reimbursed under Trip Delay up to 100 USD per day/500 USD maximum per person:
"The Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more
hours due to a defined Hazard.
Covered Expenses:
(a) Any Additional Expenses incurred;
(b) A one-way Economy Fare to return You to Your originally scheduled return destination."
If you do have further questions concerning your claim, please call Customer Care at (800) 487-4722.
We were not contacted at all by Nationwide, not by phone, not by email. We submitted all the documentation 3 times with no response until the 3rd submittal, then the response that our claim was being processed, that was the only communication. The insurance is unresponsive and a waste of money.