In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
We filed a claim that took a long time to process (due to lots of COVID-19 claims being filed), but the company kept us informed about the process and why there was a delay. Also, the claims process was fairly easy. They reimbursed us for the entire claim. I would use them again.
Tammy A. would
recommend this plan to a friend or relative.
I did not have to use any of the services this policy provided, so I have no experience dealing with the company. It covered the important trip risks and concerns at reasonable levels.
Shawn M. would
recommend this plan to a friend or relative.
We eventually received a check in the mail for our claim. (There are 2 other checks still pending to our adult children living in other states.) But the only responses we ever got to our claim submission were emailed auto responses without anyone ever acknowledging what we had submitted or whether it was what was needed. The claims handling other than saying "we are swamped" was exceedingly noncommunicative.
Morgen O. would
recommend this plan to a friend or relative.
Fortunately, we did not have to cancel our sailing trip and file a claim. However, I am an insurance broker and reviewed the policy thoroughly and was surprised at how broad and inexpensive the coverage was....
Thomas M. would
recommend this plan to a friend or relative.
I realized a conundrum that this and probably all travel insurance poses. I fell a week before I was to depart but neither my doctor nor any around the rural area in which I live had openings. I was able to get into an acupuncturist, physical therapist and masseuse, but none of them could replace a doctor's diagnosis. Fortunately, they all helped me enough that I could go on my vacation, but if I wasn't able to, the insurance would not have worked for me as you have to have an MD diagnosis you on the spot.
Tressa H. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
FIrst time I had to use my travel insurance I had two canceled flights and had to stay overnight. I used this insurance to cover part of my costs. Air Canada refused to cover my entire hotel cost after having to stay overnight. It was easy to submit a claim. Not a long wait and I received an email for additional documentation (just my original boarding passes). Wasn't a long wait after that, I received a check for the amount I requested.
Nancy A. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.