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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,461
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
This plan was cost effective and recommended by my employer's travel agency.
Carol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Unfortunately, my wife experienced a potentially urgent medical issue during our trip, causing us to leave our tour group activities for a full day while seeking medical treatment. Berkshire Hathaway (the underwriter for the plan) processed our claim for out-of-pocket expenses (taxis', busfare, and additional meal costs) plus the pro-rata value of a full day of the tour (for both of us) in a "no questions asked" and very prompt manner. (Because we were in the UK's National Health System, no medical expenses were incurred for doctors visits or medications). I would definitely purchase the policy again.
Robert M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Unfortunately, this is the second time we have had to use our travel insurance. We recommend to everyone that they get it. You never know when you might need it.
Lisa S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
It is difficult to rate travel insurance as good or bad if you are fortunate enough to never have to file a claim. My trip went very smoothly. A friend gave me a list of possible travel insurance plans to look at which included the Travelex plan I purchased. I will include Travelex in the search for insurance for my next trip.
Clyde R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great value and customer service. Unfortunately, I did have to file a claim. It was handled quickly and efficiently with a positive result. I would definitely recommend and will purchase again.
Ellisa A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
The customer service representatives were extremely knowledgeable and efficient.
Karen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
I found Travelex to be very responsive. I explained what happened and I had to file multiple claims to cover the costs. The format was very straight forward and simple. I had the check in 15 days from filing the claim. The only negative was their third party Global Assist. They were not very helpful. They told me I had to find my own doctor! They are suppose to provide a list of doctors. Fortunately we were on a tour and the tour director was very helpful in getting me a doctor to see. I already have taken another policy with Travelex for the trip we booked for next year.
Jacqueline V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    InsureMyTrip appreciates your 5 star review on your Travelex Travel Select plan. In addition, we have this response from Travelex:

    "Thank you for taking the time to voice your concerns on InsureMyTrip.com.

    Travelex prides itself on our exemplary customer service and we are happy to hear that everything was simple and straightforward when you needed to file a claim.

    We have contacted On Call International, our travel assistance company, to have your case reviewed. If you would like to speak to them, we can have a manager reach out to you directly to address your concerns. Please send your contact information to [email protected].

    Thank you again, and we look forward to insuring all your future travel.

    Kind Regards,
    Amber"
    Aug 23,2019
Travelex Travel Basic
I did not have to use the plan thankfully but the coverage it provided gave me a good peace of mind especially for the price.
Jason V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Took the advice of Clark Howard and found Travelex through his website, and so relieved I did. We had a significant medical claim and sent our paperwork in upon our trip return. I immediately received confirmation and within two weeks received a follow-up email confirming that our claim had been approved. Less than one week later, our check was received in the mail as we had requested. Well worth the investment, peace of mind and completely satisfied!!! *****
Donna N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
The team is amazing and the service is fast and very professional thank you for all your support.
Marta I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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