To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Dear Michael,
Thank you for taking the time to provide us with your feedback. It is highly valued here at TravelSafe. First, we want to apologize for the poor level of customer service you received during the claims process. This should never be the case.
As a travel insurance company, we strive to provide travelers with products and service that extend beyond their expectations. However, we recognize this was not your experience.
We have notified our claims processor, Trip Mate, that the length of time and effort taken to address your legitimate claim is unacceptable and we are working with them to make sure that other TravelSafe clients do not have the same experience.
Again, I apologize for any inconvenience or frustration this has caused. We hope you still consider purchasing travel insurance in the future.
Sincerely,
Amanda H. from Team TravelSafe