Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
TripAssure
Advantage Asset
Do not not buy plan from Trip Mate. It provided no coverage when I needed it most. Purchase travelex, never an issue.
Valerie G. would not
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
I don't see any reason trip insurance has to be as expensive as it is. I only bought it because the country to which I traveled has it as a requirement. That said, your website made it easy to shop and compare. But all the prices are way too high!
Jeanne B. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
For medical reasons, our trip had to be cancelled. RoamRight was clear on documentation needed to file an on-line claim. We were thorough in what was submitted. They notified us of status of claim. Within several weeks, we had a check covering all that we had pre-paid for our trip. Very satisfied and would use again
Nancy B. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are sorry to hear you had to cancel your trip, but we are happy that you were satisified with our claims process. We look forward to helping protect your next trip.
Regards,
The RoamRight TeamMar 16,2018
WorldTrips
Atlas International
DON'T BUY THEIR POLICY!! This is the worst experience we've ever had filing claim. They never reply. You called them, they will have you to call back in 7 to 10 days, again and again.... They successfully wore us out, eventually. We gave up.
Henry M. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Carol
Thank you very much for providing your review. We certainly understand your frustration and apologize for the delay with the carrier in getting back to you.
Upon receiving your comments, we did assign an "Anytime Advocate" who was able to assist you with the claim. Unfortunately, the 244 USD medical bill was under the 250 USD deductible, so you did not receive any reimbursement.
As you indicated, "I understand we won't get any money back. Only wish they can handle it better. It's the worse experience we've ever had with any insurance company."
Once again, we apologize. In the future, you may wish to call us for assistance in quoting and selecting a policy. InsureMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.Mar 22,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I am thankful not to have the need to use the plan but the ease in purchasing the plan was wonderful and the cost was reasonable.
Josephine L. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Since I did not have a claim, my satisfaction cannot be judged by this coverage. It is when I have a claim and I would be covered that satisfaction would be experienced. Now I see I must answer the "satisfaction" portion of the survey in order to submit the survey. I am not dissatisfied. This questions is misleading.
Frances S. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
We always purchase the travel insurance with all our travel trip outside of the US to keep our mind free of worry and fully enjoy our trip. We have use Insure my trip in the pass with several different insurance company and very happy with it service.
Duc P. would
recommend this plan to a friend or relative.
Global Alert!
Preferred Plus
Insurance was great coverage, but very expensive!
Leonard K. would
recommend this plan to a friend or relative.
Arch RoamRight
Elite
On the way back, I encountered road closures due to a snow storm. I called Roam Right to confirm if I would be covered for a hotel stay. I explained that I just landed, was walking off the plane and on my way to customs. The person wanted me to go to a website. I explained again my inability to do so. His response, "All I can do is give you the information. It's up to you to do with it what you want." This is extremely poor customer service in a situation where I needed an immediate response. I asked for a manager and he put me on hold and a manager never came after being on hold for 15 minutes. I finally hung up and had to call Insure My Trip to get an answer to my question. I will never use this insurance company again as I shudder to think of how they will handle my issue if I was in a real emergency situation in a foreign country.
Glinnesa G. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for taking the time to reach out to us.
After reviewing the call, we agree with you: that is not the level of customer service we strive to meet. We sincerely apologize for any inconvenience this caused you.
Please know that we have addressed this issue to ensure it will not happen again.
While this particular customer service experience was unsatisfactory, please know that this was an outlier, and that we pride ourselves on being one of highest rated travel insurance providers for customer service and claims. We sincerely hope that you give us another chance to prove to you the true high quality of our service.
If you need anything further or have any questions, please do not hesitate to contact us at 855-762-6744 or at [email protected].
Regards,
The RoamRight TeamApr 03,2018
Generali Global Assistance
Standard
We debated whether to purchase trip insurance, but eventually decided to do so. As we had no claims during our trip (thankfully), we can't comment on the claim process.
Jonathan L. would
recommend this plan to a friend or relative.
Your Comprehensive plan premium was based on the age of the traveler, trip cost and the length of the trip. Your premium was 6.61% of your total trip cost which would match the industry standard.
That being said, you did an excellent job in selecting a policy since the AXA Gold plan included 100,000 USD in primary medical coverage. Despite the premium, you would have been very thankful for the coverage if you were unfortunately ill or injured.
Once again, we thank you for taking the time to reply to our request. In the future, you may wish to have our assistance in quoting and selecting a plan. You can reach us weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.