Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Travelex
Travel Select
Travelex was a total waste of money for us. Our airline changed time of connecting flight which we purchased as one reservation and one booking number (not even notifying us). We were told about it when we came to the airport. We missed connecting flight and had to buy airline ticket on different airline at the Bangkok airport to continue our trip. It wasn't out fault at all. It wasn't refunded by Travelex.
Mariusz B. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
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Mike
Below is a response from Travelex:
"We want to thank you for taking the time to put your concerns in writing and we are sorry to hear of your frustration.
The Travel Select plan you purchased is a Named Peril Policy, meaning the policy outlines the coverage included and if the reason for trip interruption, missed cruise connection, and/or trip delay is not listed, coverage does not apply. The Description of Coverage was emailed to you on October 30, 2017 at 7:57pm, when the policy was purchased.
If the airline did not provide you with notice that your flight schedule had been changed, or the change made it impossible for you to make the connecting flight, we recommend contacting the airline, by emailing the airline’s claim department, to request reimbursement for the out of pocket expenses you incurred as a result of the change.
We empathize with your unfortunate situation; however, we trust that you understand that based on the terms and conditions of the protection plan purchased, and the information you presented, the reason for your request for reimbursement is not covered."Dec 19,2017
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Nationwide Mutual Insurance
Essential
I have been buying travel insurance here for years, although it is my first time using it for claim due the luggage lost/damage caused by the airline company. After talking to the claim center, I received the email with detailed instructions regarding the necessary documents. After getting all these documents emailed, I received an auto reply saying that the processing time would be about 15 business days. However, on the 8th business day after I sent all claim documents, I just received the check in the mail. Super efficiency that I am so impressed! I knew that I purchased travel insurances from other companies here mostly based on the price, some terms sometimes say processing would take up to 25 days. I must say Nationalwide is doing a fantastic job! I will purposely look for Nationawide for insuring my next trip for sure!
Rui L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard Basic
difficult to evaluate since did not need to file a claim. From my research it looked like policy would cover most important items but proof would be in the claim process. Like all insurance glad we did not need to use it
James k. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
The problem with AXA is that many are ill trained and do not pay attention to detail. I was so sick yet had to be on the phone constantly. There are only a couple of people who truly are good and capable. Some do not know what they are doing! If they could get their act together it would be a great policy and a great company. In the end they did a lot of direct billing which was nice but the enire process was extremely stressful I still have to submit bills to them for payment so I am not sure what they will or will not cover. I asked and no one could say. I think the question was clear but no one knew the answer! The best person was Lynn who is the supervisor. But she is not there 24 by 7 and the night and werkend staff are poor. It truly is a shame. They ate suppose to be the best there is so if they are the best What are the others like. I cannot even begin to imagine.
Jacqueline V. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
We are sorry to hear that you were not completely satisfied with your service experience. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jan 16,2018
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Great price and coverage. Travelers should know that nobody is safe from a medical emergency and the cost of care/flight home can be terrible.
carl w. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
I thought I might have to use the insurance & contacted the company - they were very responsive and helpful. In the end, I did not have to file; however, I appreciated their responsiveness.
connie p. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!Jan 16,2018
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great Coverage!
Celestine W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
This was not where I went. I bought a plan for Panama Canal from nov 30 to dec 10. Never had to file a claim but it gives me good peace of mind.
Teresa F. would
recommend this plan to a friend or relative.
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Carol
Thank you for bringing this to our attention. Since we asked you to enter your Departure Date as the date you planned to leave home and the Return Date as the date you planned to return home, you were actually covered for travel to Panama as well as travel outside that country. If you were traveling to multiple destinations, we would have asked you to enter the country where you would be spending the most time. If spending equal time in multiple countries, we asked you to choose your first international destination, or if taking a cruise, you should have entered the first international port of arrival as your destination.
Please feel free to call Customer Care at (800) 487-4722 if you should have any questions.Dec 12,2017 -
HubertF
We did go there but your original post gave a date of September 2016, which I misunderstood to be date of trip. Can't believe I planned this trip over a year ago! Anyway, I recommend your site to everyone. I urge them to buy the insurance as soon as they book the trip to ensure they are covered for preexisting conditions.Dec 12,2017
Nationwide Mutual Insurance
Essential
The customer service and the sales process was efficient and hassle free. The agent was very well informed with the product and explained the coverage well.
Philip L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TruTravel Insurance
Premier
I got sick while traveling abroad and TruTravel was very helpful answering all of my questions and following up with me. My claim was expedited quickly and I was fully reimbursed for my hospital visit. The staff was very nice and I would definitely recommend TruTravel.
Michelle M. would
recommend this plan to a friend or relative.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.