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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
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The trip included a
cruise
Generali Global Assistance
Premium
I purchased a plan through CSA for a cruise I was taking with my 80+ year old parents in this past October. My parents also purchased travel insurance through insuremytrip, but with another carrier. I've purchased trip insurance a dozen or more times in the past and luckily, never had to make a claim.
Well this time, lo and behold, my poor mother fell and broke her hip 12 days prior to our departure date. I immediately started my claim. I had a difficult time getting my mother's orthopedic surgeon's office to complete CSA's Physician Statement form because the office said it was a HIPAA violation - regardless of the fact that my mother had signed a release specifically allowing them to disclose that information to CSA. Since my mother had also purchased insurance and her surgeon DID complete her carrier's Physician's Statement form, I submitted a copy of that one to CSA and asked if they would take it instead of their own form and apparently they did because my claim was subsequently approved and I was reimbursed the entire cruise fare and my airfare!
I must admit I was worried for a time because I got the feeling they were not going to approve the claim. I am completely satisfied with the process, which understandably, was a lot of paperwork and several hoops to jump through, but I would not hesitate in the future to purchase another plan through CSA....although they may not be keen on insuring somebody in the future that they had to pay out on. I'll have to test that out.
Well this time, lo and behold, my poor mother fell and broke her hip 12 days prior to our departure date. I immediately started my claim. I had a difficult time getting my mother's orthopedic surgeon's office to complete CSA's Physician Statement form because the office said it was a HIPAA violation - regardless of the fact that my mother had signed a release specifically allowing them to disclose that information to CSA. Since my mother had also purchased insurance and her surgeon DID complete her carrier's Physician's Statement form, I submitted a copy of that one to CSA and asked if they would take it instead of their own form and apparently they did because my claim was subsequently approved and I was reimbursed the entire cruise fare and my airfare!
I must admit I was worried for a time because I got the feeling they were not going to approve the claim. I am completely satisfied with the process, which understandably, was a lot of paperwork and several hoops to jump through, but I would not hesitate in the future to purchase another plan through CSA....although they may not be keen on insuring somebody in the future that they had to pay out on. I'll have to test that out.
Patti M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
Didn't have to use it so it is difficult to rate. Truly an insurance for backup
Marilyn K. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jan 10,2017
MEDEX
TravMed Choice Outbound
Called with a medical problem and had to create a claim number just to get information and this was not quick.
Information received about locations for medical help was too simplistic and way too far to travel. It seems the coverage is good for London and surrounding area, but no doctors or locations available even in the middle of England.
Information received about locations for medical help was too simplistic and way too far to travel. It seems the coverage is good for London and surrounding area, but no doctors or locations available even in the middle of England.
Andrew B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We bought a plan for my son-in-law and his wife as well (we wrote a duplicate review for that one as follows: I didn't have to use the plan so the ratings are good only to the extent that I am satisfied with the process of getting the plan and what covered. You should change or tweak your survey questions in light of such policy holders/travelers.).
Johnny C. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Very pleased with the plan, ease of selection, simple website and variety of options available to the customer! Great job.
Alexander D. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
It is the first time that I take out an insurance when flying abroad, I certainly will do it again. I felt safe knowing that i was covered. I liked the person who helped me get the best coverage for me.
I am very satisfied.
I am very satisfied.
Barbro B. would
recommend this plan to a friend or relative.
MEDEX
TravMed Choice Outbound
Didn't need it, felt more comfortable having it.
Kevin B. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Very satisfied with C&F Travel Insurance that we purchased. We have purchased trip insurance only one other time and we are very frequent travelers. We decided to buy it this time since we were traveling to Spain during the holidays and it was more expensive than most of our other trips. My dad was traveling with us and became very ill just a few weeks before our trip, forcing us to cancel. We completed the required paperwork and the claim was settled and paid within 3-4 weeks. I would definitely use this company again.
Jason S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
As the long weekend progressed, weather and traffic got bad during our last day, we felt secure in knowing that our trip delay was covered should we not be able to get out that last day. We felt a ping at one moment about our luggage being held up in the Customs mess at Atlanta Airport, and knew we were covered. It made the holiday mess and snow on the other end of the line just another amusement during the most traveled day of the holiday crunch.
Mary N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Although I was fortunate that I did not have to use any of the coverage provided, the comfort and security I felt knowing that it was there was invaluable. The person I spoke to while signing up for this plan was beyond helpful. Definitely will use this company again when traveling.
Jerry F. would
recommend this plan to a friend or relative.