Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I was satisfied with the customer service and the plan. I would recommend !
Laura S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
We had to cancel our trip because our daughter developed a serious illness. The claims process was a nightmare from filing to payment- four months later. It was as if this company has a list of "tricks" that it utilizes to put roadblocks in front of anyone who files a claim. Dropped service rep calls, inconsistent claims information by different reps, claims applications that were "too large" to email, a document uploading software that repeatedly failed. The company required reams of medical and payment documentation and then claimed that the the document file I submitted was "too large for their system. I could go on but I'm sure you get the picture. IMG 's business model is to repeatedly frustrate claimants until many of them give up. I might have too if I hadn't contacted Insure My Trip's customer advocate team. Matthew contacted IMG on my behalf and helped me eventually receive payment. I was one of the lucky ones. Spare yourself hours of misery and do not buy a policy from this company.
Joel G. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Angie
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; please help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.May 22,2023
The trip included a
cruise
Generali Global Assistance
Preferred
Since I did not use the plan, (thankfullly) I am unable to determine if it was completely satisfactory.
Deborah B. would not
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
My luggage was damaged. So many things need to be shown. Ridiculous
Esther F. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
AXA was slow to respond to my claim. The requested supporting documents demonstrated that they had not read my claim nor had they read my plan. In fact, I was asked to provide the confirmation sheets from my own plan among the other supporting documents. It shouldn't be that difficult to file a claim on a canceled flight - it is straightforward and happens all the time. Really disappointed.
David D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Nationwide Mutual Insurance
Prime
Our claim was processed very fairly, but took a very long time. Apparently, our optimum email address was not supported by Nationwide and by the time we realized this, an additional month had lapsed.
Dolores B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I made a claim and was, eventually, compensated. However, it took many weeks, and Generali didn't give me information about my specific claim agent, so I couldn't get any answers outside of the automated system. It was frustrating to just sit and wait without knowing whether the claim was processed or not. In the end, I was reimbursed, so it turned out well
Elizabeth G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
GeoBlue
Trekker Essential
There’s nothing better than having peace of mind as you travel abroad. I’m so glad I took out this insurance even though I didn’t need it it gave me peace.
Najoi K. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
The documents required to provide proof of payment trail was overboard. Coverage for Covid related expenses was greatly insufficient. However, review and response was faster than I was initially informed.
Steven C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
I was dreading having to file a claim. But after my mother was diagnosed with bronchitis and declared unfit to travel, I had no choice. I made two calls at the start of the process to get clarification and information. Both were clear, helpful and efficient. I gathered all the needed paperwork - and I did make sure I had "dotted all the is and crossed all the ts" - and the claim was reviewed and refund issued promptly and without any further needed interaction. While I would have much rather gone on this trip, the claim process was surprisingly smooth. I would recommend this company to others in need of travel insurance.
Susan K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful