Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Trawick International
Safe Travels Voyager
Thankful we didn’t need to use the insurance
James B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
This was one of the worst customer service experiences ever. I had to call multiple times via phone to find out the status of my claim for a simple travel delay because the website claim tracking was not working. This was several months after submitting the claim. Each time, after a long wait on hold, I spoke with someone who was unable to tell me anything. I finally received an email explaining that they were unable to find my claim information. I emailed a copy of the USPS receipt showing all of the delivery information and resubmitted all of my paperwork. Weeks went by again. An email to customer service threatening to report them to the CA Insurance Commission produced an apologetic email that also said that they process claims within 10 business days! Approximately 5 months after submitting the claim, I finally received a payment. Do not use this company.
Nuala C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Trawick International
Safe Travels Voyager
Didn't need the insurance, but glad to have the peace of mind that I was covered if I should need it.
Joseph K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Fortunately we did not have to submit any claims during this trip, but having the insurance gave us piece of mind when finalizing our plans. We did some research and found the price of this plan very competitive, and cheaper than the cruise line offered.
Joe G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
Everyone I had to speak to was very nice and easy to work with.
Jeffrey B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Medjet
MedjetAssist Short Term
No one will probably ever read this review because the company obviously "curates" the reviews. If they are like may sites that self-publish reviews it is possible that fake reviews have been posted. Just ask yourself the question: Why would anyone write a review for one-time insurance they never used? Makes no sense. Some sites give you the option of showing the reviews with claims and they are rarely five stars.
Also, you may buy the policy from John Hancock which has a great reputation but the claims are actually processed by some company you've never heard in the midwest, like Seven Corners (check them on Yelp). So it is actually impossible to read see reviews for the company that actually processes the claims. Once you have made a claim and obtain the name of the claims processor if you go to Yelp and find an overall 1 Star rating and hundreds of horror stories about the claims process. In my experience claim will take 2 to 3 months if you're lucky and possibly never if they invoke the numerous loopholes in these policies.
Then you have another layer of websites like this one that publish "ratings" for companies they represent and articles from Forbes and other sources they pay for the media"reviews". Notice they are all five stars. Finally, you have google who is only going to display positive reviews and information provided by their paying customers, the insurance agent, insurance companies and the hidden companies that you actually deal with if you have a claim. Also note that although you can post a review for your local insurance agent on google there is no option of posting an unedited review for this site, John Hancock or other insurance companies on google, interesting...
Hopefully, the people that review these reviews will find this one worthy. However, I suspect they will be laughing with their workmates as they hit the delete button!
Also, you may buy the policy from John Hancock which has a great reputation but the claims are actually processed by some company you've never heard in the midwest, like Seven Corners (check them on Yelp). So it is actually impossible to read see reviews for the company that actually processes the claims. Once you have made a claim and obtain the name of the claims processor if you go to Yelp and find an overall 1 Star rating and hundreds of horror stories about the claims process. In my experience claim will take 2 to 3 months if you're lucky and possibly never if they invoke the numerous loopholes in these policies.
Then you have another layer of websites like this one that publish "ratings" for companies they represent and articles from Forbes and other sources they pay for the media"reviews". Notice they are all five stars. Finally, you have google who is only going to display positive reviews and information provided by their paying customers, the insurance agent, insurance companies and the hidden companies that you actually deal with if you have a claim. Also note that although you can post a review for your local insurance agent on google there is no option of posting an unedited review for this site, John Hancock or other insurance companies on google, interesting...
Hopefully, the people that review these reviews will find this one worthy. However, I suspect they will be laughing with their workmates as they hit the delete button!
Penny V. would not
recommend this plan to a friend or relative.
6 of
11 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
Never had to use it, but thank God I had it if I had needed it I would definitely purchase again for my next trip
Mildred Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Fortunately, we completed the trip and did not need to use the insurance. When we scheduled the river cruise in March 2022, this policy seemed to have the best coverage to meet our needs, and a competitive price.
ROBERT G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
The five-month claim processing time of C&F Travel Insured is worse than poor. It is deceptive and frustrating and designed to make the traveler give up in abject despair. Before purchasing, please read the reviews from people who actually filed claims. They speak to the poor service.
I did not give up, and my claim was settled after five months. Five months following submission of the claim form that they sent, a cover page listing each expense that I created for them, and a receipt for every single expense that I prepared as a PDF.
I filed on June 15 and was approved for payment of the claim on November 16. I am writing this review with facts so other travelers will beware.
I contacted C&F Travel Insured many times. Each of their representatives was courteous and polite. In August a representative “escalated” the claim for me. That had zero effect. No one could tell me when it would be reviewed. In October, I was told that the form they gave me in June was for trip interruption and I needed a trip delay form. Remember they had my documents and explanation since June 15.
I completed the form immediately in October and it was approved November 16. The terms of the insurance coverage were fine, but the five-month length of the claim process was inexcusable. What’s the point of insurance if a traveler cannot get paid?
I did not give up, and my claim was settled after five months. Five months following submission of the claim form that they sent, a cover page listing each expense that I created for them, and a receipt for every single expense that I prepared as a PDF.
I filed on June 15 and was approved for payment of the claim on November 16. I am writing this review with facts so other travelers will beware.
I contacted C&F Travel Insured many times. Each of their representatives was courteous and polite. In August a representative “escalated” the claim for me. That had zero effect. No one could tell me when it would be reviewed. In October, I was told that the form they gave me in June was for trip interruption and I needed a trip delay form. Remember they had my documents and explanation since June 15.
I completed the form immediately in October and it was approved November 16. The terms of the insurance coverage were fine, but the five-month length of the claim process was inexcusable. What’s the point of insurance if a traveler cannot get paid?
Janet B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Wow! It is a time-consuming, complicated and convoluted process to fill a simple claim. LOTS of hoops to jump through.
Michael B. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful