To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
"Thank you for taking the time to post your concerns and we are sorry to hear of the frustration you experienced while traveling.
We would like to take this opportunity to explain how the policy offers coverage for the different benefits included. The policy that you purchased is a Named Peril Policy meaning the policy outlines how the coverage and benefits apply in the event that your trip is Delayed, Interrupted, or Cancelled.
Trip Delay offers reimbursement for Reasonable Additional Expenses that are incurred due to a Delay, caused by a covered reason, on your trip. Reasonable Additional Expenses are defined as “…expenses for meals, taxi fares, essential telephone calls, local transportation, and lodging which are necessarily incurred as the result of Trip Delay and which are not provided by the Common Carrier or any other party free of charge.”
We are happy to hear that the airline assisted with your hotel and return flight. In the event that the airline did not provide this help, you would have been eligible for these benefits under the policy. The amount reimbursed, under the policy, is less what is paid out from other travel providers, like the airline. Unfortunately, missing a day of work is not listed as one of the covered reasons for any benefits under any policy.
We appreciate your feedback, in relation to your reimbursement, and we did contact the Claim Administrator on your behalf. The Claim Administrator will take this opportunity to further improve their processes.
We trust that you understand the Claim Administrator’s decision is based on the terms and conditions of the policy and the available information.
Kind Regards,
Amber"