Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
C&F Travel Insured International
Worldwide Trip Protector
I had to make a claim for a trip delay due to Covid. The company finally paid the claim, but it took about 6 months. Part of the delay was because they sent me the incorrect forms to fill out. The rest of the delay was unexplained. Also, the call center has extremely long hold times (upwards of one to two hours).
Scott M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AIG Travel
Travel Guard® Preferred
We were pleased with our policy and coverage.
Clayton M. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
John Hancock
Bronze
As a frequent traveler I always buying trip insurance and even once I have to use it because of the problem with the trip.
What I would like to have is some partial refund if I didn't use the policy. In this case more people would buy it and it would be more fair to travelers.
What I would like to have is some partial refund if I didn't use the policy. In this case more people would buy it and it would be more fair to travelers.
DAVID M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Preferred
Fortunately I didn't have to make a claim.
Judith H. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Great plan, covered everything I needed to be covered. Great Price, everything was explained concisely and in plain language. Will definitely use again.
Jeannette L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
Grumble, grumble,
I filed a claim for an Interrupted trip in May. NW requested additional info on July 9, 2022. I sent the info the next day. On Aug 22 I called and they confirmed that they had the info but the 60 day processing clock restarts with the additional info. Called again today 9/9/22 and the claim has not been processed. They will label for "Expedited audit" which should take 2-3 more weeks. I have purchased several Luxury Cruise policies and NW customer treatment is very poor. Once they get the additional info the clock should not start over. I am booking another cruise next week. Can you recommend a company with a comparable policy that has better customer service?
Thx
UPDATE Dec 6, 2022
My original claim was denied so I filed an appeal. On October 10 they asked for further documentation. I supplied the info on October 12th. As of Dec 6th I still do not have a disposition. I called Coordinated Benefits Plan (CPB) for an update and their systems have been down for two days. How is this any way to run a business?
UDATE Dec 7, 20022
CBP computers down for a 3rd day. They took my phone number and said they would call me when systems are back up. I decided to call Nationwide Customer Relations and opened a complaint. The agent will notify the proper insurance group at Nationwide of the delays and will call me back within two days. Stay tuned.
Final update 12/8/2022
Received an email from CBP that my claim will be paid in full. It shouldn't take 9 months to resolve a simple claim such as this one. At this point it is not delays related to the Covid shut down. Maybe they should have an Operations Mgr look at their workflow. Happy Holidays...
I filed a claim for an Interrupted trip in May. NW requested additional info on July 9, 2022. I sent the info the next day. On Aug 22 I called and they confirmed that they had the info but the 60 day processing clock restarts with the additional info. Called again today 9/9/22 and the claim has not been processed. They will label for "Expedited audit" which should take 2-3 more weeks. I have purchased several Luxury Cruise policies and NW customer treatment is very poor. Once they get the additional info the clock should not start over. I am booking another cruise next week. Can you recommend a company with a comparable policy that has better customer service?
Thx
UPDATE Dec 6, 2022
My original claim was denied so I filed an appeal. On October 10 they asked for further documentation. I supplied the info on October 12th. As of Dec 6th I still do not have a disposition. I called Coordinated Benefits Plan (CPB) for an update and their systems have been down for two days. How is this any way to run a business?
UDATE Dec 7, 20022
CBP computers down for a 3rd day. They took my phone number and said they would call me when systems are back up. I decided to call Nationwide Customer Relations and opened a complaint. The agent will notify the proper insurance group at Nationwide of the delays and will call me back within two days. Stay tuned.
Final update 12/8/2022
Received an email from CBP that my claim will be paid in full. It shouldn't take 9 months to resolve a simple claim such as this one. At this point it is not delays related to the Covid shut down. Maybe they should have an Operations Mgr look at their workflow. Happy Holidays...
Francis S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
always nice to know you are covered with insurance when traveling
Richard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
This policy is the first time I actually had to file a claim (for a trip delay situation). The claim website was a little clunky, and I had to call customer service. They warned that there was a backlog, and results would take awhile. During the interval, I received two e-mails saying they were sorry it was taking so long, but finally they alerted me that they were paying out the amount that I had filed for, so I'm happy.
Richard M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
The concept of reviewing an insurance plan when you haven’t filed a claim seems not very meaningful. All insurance companies are pleasant and friendly while taking your money. It’s only when they’re asked to give you their money that you find out how good the policy actual was.
Emanuel S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I never needed to file a claim. However, I did have to change my travel dates. This insurance was very accommodating.
Julie Ann S. would
recommend this plan to a friend or relative.