Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for your review. Please see the following response from Travelex Insurance.
"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.
It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.
We have reached out to our Claim Administrator, Berkshire Hathaway Specialty Insurance Company (BHSIC), regarding your call with the assessor/claim adjudicator. BHSIC would like to thank you for the feedback and has discussed the situation with the claim adjudicator.
If you have further questions regarding your claim, please contact the Claim Administrator at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or via email at [email protected].
I bought the insurance due to COVID requirements in Costa Rica. But found having medical insurance in a foreign land very reassuring .I will use Trawick Insurance for all future foreign travel. Aloha.
John L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we did not haven to file any claim . Had we filed I am confident it would have been handled with efficiency and speed. Great customer service and follow up
John H. would
recommend this plan to a friend or relative.
I made a claim for medical expenses and they put all kinds of obstacles to not reimburse me. I had a frustrating experience. I do not recommend anyone to buy this insurance. it is a waste of money and a risk. use other policies such as Generali.
BRENT H. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We bought this plan specifically for a trip to Costa Rica. They have very specific rules for entry due to COVID. This plan covers all necessary requirements for Costa Rica.
Dirk T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We needed travel insurance especially for Costa Rica which is requiring it now with specific criteria. I was able to chat with the online representative to confirm that the policy had the correct coverage. When I received the policy, I was able to download it and then upload it to the Costa Rica travel site in order to produce the needed QR code for admission into the country. The price was half of what the travel agent quoted us. I always use insuremytrip.com when travelling internationally.
Robert P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is hard to say if the coverage was adequate because we didn't have to use it, we needed supplementary coverage because of Covid requirements to enter the country we were visiting. This is the first time we've needed this specific coverage. I found it a little pricey. Over $600 for 2 people for 8 days. I think the price varies in relation to how close you are to the travel date. I'm not sure why that would matter but, I got that impression. It was hard for me to select which coverage I needed because there is so much information. Luckily, I had a knowledgeable friend walk me through it after he purchased his. I also think its odd that when I came to the review page the question of , Did you file a claim? was already filled out, so they don't know if I was planning to file one. Maybe that option should be added. They also checked "yes" to say I would recommend them. While I would, I find that a bit presumptive.
Michael R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Premiums are based on the cost of your trip, the length of your trip, and the ages of the travelers. These 3 factors together may present a higher premium if there is a larger trip cost insured, a lengthy trip, or the travelers are older.
We do have a lot of options for coverage on our website, so it may seem overwhelming. For this reason, we have licensed representatives available 7 days a week, via email, phone, or live chat. You can call us at 800-487-4722. Our representatives can direct you to a policy that will meet your travel needs, and we are all very knowledgeable about what plans will be best to meet travel requirements related to Covid-19. We also always recommend that you read the exclusions of a plan prior to purchasing, to verify that the policy does not exclude pandemics or epidemics.
The review page only has two options for the questions regarding whether or not you filed a claim, and whether or not you would recommend the company. While it does have to automatically default to one option, if that option doesn't apply to you, you would simply want to select the opposite radio button.
"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.
It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.
We have reached out to our Claim Administrator, Berkshire Hathaway Specialty Insurance Company (BHSIC), regarding your call with the assessor/claim adjudicator. BHSIC would like to thank you for the feedback and has discussed the situation with the claim adjudicator.
If you have further questions regarding your claim, please contact the Claim Administrator at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or via email at [email protected].
Sincerely,
Travelex Insurance Services"