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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,427
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Since I did not need to file a claim for a loss I cannot comment on any claim process. I am thankful this was the case and trust that should I have needed to file a claim I would have had financial recourse for any loss. I feel better when traveling to have some type of travel insurance in force. I have purchased coverage from AIG previously and feel they are a reputable company.
Donald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I did not need it but it was a good plan in the event that I had to use it.
Daphne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I had to file 2 claims for this trip: Medical (cruise ship doctor and medicine) and trip delay caused by a cancelled flight due to bad weather. The airline had no flights that would make my cruise ship so I had to fly out of a different airport and airline. The new tickets were almost twice the price. This was the first time I have had to file a claim so I didn't know what to expect. They covered all my extra expenses for the trip delay and all the medical expenses. I filed online and it was resolved within a few days. Very pleased.
Donald M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Did not need to file any claims but had peace of mind knowing we had coverage.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I am very pleased with AIG I had a family member in intensive care and had to come back from my vacation. I lost 11 days of my vacation and filed a claim. Scott assisted me and I was thrilled with his professional manner. He was sincere and helpful and I appreciated that. My family new I came back early and felt bad I had lost so many days of my vacation. Family always comes first and I reassured them I had bought insurance and would try to file a claim. AIG reimbursed me for the 11 days lost and since I told my family a check was sent to me they realize in the future they will purchase insurance on their trips in the future. Some thought the insurance would be a scam, they now see it is definitely worth the extra money. Thank You
Sharon A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
A simple claim that it was handled quickly and easily
Joanne L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Things went well so no need to use the plan but felt better having it.
Jimmie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Hard to rate AIG and the plan due to ... fortunately... I didn't have to file a claim.
Janet G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
We received most correspondence from Insuremytrip. We got an order confirmation from AIG, but nothing on what to do in an emergency and who to contact if emergency services were required when we were in New Zealand. We did not make a claim and, therefore, don't know how AIG would handle a claim, but AIG servicing was well below average.
James G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. After purchase, AIG Travel Guard emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation is a one page document which includes the purchase details, contact information, and schedule of benefits. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.
    Apr 02,2018
AIG Travel Travel Guard MedEvac Plan
In my professional life, I am a flight physician on medevac flights for repatriation of patients who have gotten ill/injured while away on vacation, so I see the benefit these policies have in expediting their repatriation and speedy return to a level of care needed to treat them.
JAMES A. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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