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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,430
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Platinum
Plan was cancelled with the trip for an outrageous fee.
John H. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for submitting this review and providing us with additional information regarding your telephone call to AIG.

    You purchased this policy on November 11, 2017. AIG Travel Guard denied your premium refund because your policy cancellation request was received outside your 15 day review period:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    In the future, you can contact us at InsureMyTrip prior to your original departure date so we can help you transfer the policy to a new trip.
    Apr 25,2018
AIG Travel Travel Guard MedEvac Plan
As hoped we did not have to use the insurance. Signing up was easy and the communication with the underwriter was quick and accurate.
Eugene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Price was reasonable and we were able to select the option(s) that worked for us without buying a comprehensive plan, which we did not need.
Anne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Great plan options.
Hazel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
Good plan for reasonable cost. Happily, we never needed to ask for help.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Since we did not have a claim, my review is not worth much. You should only send the evaluation to people who had a claim.
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Thankfully, I have never had to file a claim. Obtaining these policies is required for student travel at our college and satisfies the requirement regarding deductible and coverage at a reasonable price.
Brooke G. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Silver
Did not cover delay due to travel accident in which you were not involved. Also due to weather my son lost his school vacation days. I would have cancelled because I did not want him to miss a week of school but that was not covered either. I guess cancel for any reason would have been better for this situation but not for the travel accident delay. That coverage I believe ends 48 hours before trip.
Andrea B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    It is true that both these situations would not be covered under a standard trip cancellation policy. Specifically for school-related cancellations, you would need a policy that included Cancel For Any Reason.

    There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.

    Please feel free to contact us in the future, when planning your next trip. Our representatives are available 7 days a week and can be reached at 1-800-487-4722.
    Apr 20,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
It was a comfort to know we had purchased this plan that covered all possible needs.
Bruce R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Always use this company and am happy with their service. Reasonable price and I have confidence in their coverage.
Eleanor I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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