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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
7,427
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I applied for this plan, but did not need to file a claim. However, I did notice an error in my airline listed on the plan approximately 2 days before we left. I could only find an email address to contact InsureMyTrip.com to try to correct the matter and/or update my coverage. I never received a reply.
Sarah K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Affordable MedEvac plan for emergency care while traveling abroad. Did not have to use so only enjoyed security of knowing it was there.
Maxine T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Didn’t need to use it so not sure how the process or coverage would be but glad I had it. Would recommend if asked.
Lisa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Hello,
I was very glad to have obtained this safety net insurance. This was a very active trip but fortunately nothing happened
that required me to fill out insurance forms. I hope you can keep your rates low, it is very difficult to add extra insurance
in this expensive and complicated world.
Andrea C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We can certainly understand your concern on pricing. Premiums for Comprehensive plans are based on trip cost, age of traveler and length of trip. Although you picked a Basic plan, AIG has a great deal of brand recognition from their many years in the travel insurance industry in addition to doing an excellent job in handling claims.
    Apr 29,2018
The trip included a
tour
AIG Travel Travel Guard Silver
No remarks, haven't had to use (thankfully). Has lots of phone and other access with my insurance card. Would recommend to others.
Cynthia E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
It's a very comprehensive plan at a great value. We had to have an entire trip refunded, and there were no problems with the process. Unfortunately, my agent was audited, and the process took longer than I would've liked to receive my refund check. Perhaps some communication during the time that he was audited would have been helpful. All in all, the check was received within a month of filing the claim.
Deborah G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Fortunately, I didn't have to use the insurance.It was sufficient coverage for my needs.
Dolores M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I did not need to use the coverage but the plan provided a peace of mind with a reasonable cost
hisuching y. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
The tags were a nice touch. I felt more secure with them on my suitcases. I did not have any problems, so I did not have any claims. I will use this company again for my next trip.
Vana Quinn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Plan was cancelled with the trip for an outrageous fee.
John H. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for submitting this review and providing us with additional information regarding your telephone call to AIG.

    You purchased this policy on November 11, 2017. AIG Travel Guard denied your premium refund because your policy cancellation request was received outside your 15 day review period:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    In the future, you can contact us at InsureMyTrip prior to your original departure date so we can help you transfer the policy to a new trip.
    Apr 25,2018
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