Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
The trip included a
tour
Arch RoamRight
Preferred
We didn't file a claim with RoamRight so can't fully review their product/service, but the terms and price were a great fit for us. We were particularly pleased with insuremytrip.com, as it allowed us to easily compare multiple plans and find one that best me our needs. As a result of using insuremytrip, we saved a good deal of money by finding a plan to was pared down to just what we needed.
David M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Arch RoamRight
Elite
We almost had the necessity to use the plan at the tail end of my trip, but it wasn't necessary. I would have liked to have seen how the plan worked if necessary, but maybe in the future as I'll be purchasing again for future trips.
Stefan S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Arch RoamRight
Essential
I am very thankful that we did not have to use our travel insurance,
but I felt very comfortable that if I did, I had coverage for what I might
need. Thank you for making travel insurance affordable to where it
is not even an option to not purchase it.
but I felt very comfortable that if I did, I had coverage for what I might
need. Thank you for making travel insurance affordable to where it
is not even an option to not purchase it.
Robert C. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Tried to claim due to Hurricane Harvey but the coverage was worse than useless. I was told by customer service there 2 very strict reasons for claiming during a hurricane for which we did not qualify. Never mind that we couldn't get to the airport. Won't be purchasing from them again.
ANDREW T. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with your policy. Hurricane Harvey was obviously a very disruptive and damaging storm. As a travel insurance comparison website, we offer a wide range of plans which cover Hurricane warnings and mandatory evacuations at the destination, and other inclement weather related concerns. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.Sep 18,2017-
Vicki Zidwick
Arch RoamRight
Thank you for reaching out to us.
We are sorry to hear you were affected by Hurricane Harvey. Our thoughts are with you and the city of Houston during the recovery.
Here at RoamRight, we cannot find any record of communication between you and our customer service or claims teams.
Regardless, like all other travel insurance providers, our claims examiners cannot administer claims decisions over the phone. In order to receive an official claims decision, a claim needs to be filed.
We encourage you to file a claim so that we can review your situation. Information on how to file a claim can be found here: https://www.roamright.com/claims/how-to-file-a-claim/
If you have any further questions, you can contact the claims department at [email protected] or by phone at 855-762-6252.
Regards,
The RoamRight Team
Sep 21,2017
-
The trip included a
cruise
Arch RoamRight
Preferred
Fortunately I did not have to use the plan, the peace of mind was worth it!
Lisa E. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
Good price and coverage even didn't claim for benefits, bought just for emergency when needed.
Viet Thanh L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Arch RoamRight
Preferred
great prices and easy to use website
robert h. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Arch RoamRight
Preferred
Easy enough to buy. No claim so it was worth the peace of mind.
As for stars, I only entered them because I was forced to. No claim, no way to rate.
As for stars, I only entered them because I was forced to. No claim, no way to rate.
Randall B. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.
Regards,
The RoamRight TeamAug 28,2017
Arch RoamRight
Preferred
I did not have to submit any type of claim. However, I have given them 5 stars. The reason being that the site was fairly easy to navigate and the customer support I received (to help with terminology, coverage, etc.) was outstanding!
Sanders G. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear your trip went well and that you were satisfied with the service you received. We look forward to helping protect your next trip.
Regards,
The RoamRight TeamAug 28,2017
Arch RoamRight
Essential
Felt relief after getting Plan
Melvin B. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We look forward to helping protect your next trip.
Regards,
The RoamRight TeamAug 28,2017