Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Fast and easy to obtain. Fairly priced. Glad that we did not need to use it.
Alan r. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
We had to cancel our hiking trip in Italy due to an injury five days before departure. Our claim has been completely resolved in a timely manner. Only wrinkle was I had to resubmit documentation pdf’s by email when the claims adjuster was unable to access them from my online submission. Not a big issue. Glad we used them.
Fred S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We will use you again.
Marguerite T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Didn't need to file a claim.
Nina W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Buyer beware. My claim was denied. They were looking for the flimsiest of excuses to deny. First one ground then another and then another when it was pointed out that grounds for denial were incorrect. If someone has a medical emergency denying coverage because they did not return home within 7 days as opposed to 10 days as per physician advise, in my opinion is just the worst. I'm surprised that insure my trip which has been a reasonable broker, with who I have done business for many years, carries this insurance. Being self congratulatory by mentioning 65K reviews is not going to help if you have forgotten your basic customer service ethos. I have recommended many customers to your site; needless to say this will not happen in the future and I will be taking my business elsewhere.
Amit R. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Michelle A
Generali is sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. They want their customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact them using (800) 348-9505 or [email protected] with additional questions.
Aug 07,2019
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The trip included a
tour
Generali Global Assistance
Preferred
I did not need to use any part of my Generali Global Assistance travel insurance policy. It was a background comfort to know I had this insurance policy and for my group trips abroad. I always buy travel insurance as soon as I have paid the initial tour deposit. One never knows what might happen in the intervening 12-18 months, so best to have brought a comprehensive policy.
Cherrill S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not have to use this coverage so can not comment on how good or bad it was. I guess this is a good thing.
I wish there was some type of coverage for people who travel several times a year that is more reasonable. A yearly policy? If there is such coverage please let me know.
Thank you
I wish there was some type of coverage for people who travel several times a year that is more reasonable. A yearly policy? If there is such coverage please let me know.
Thank you
Darlene S. would
recommend this plan to a friend or relative.
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Carol
Thank you for your comments. InsureMyTrip does not offer annual Comprehensive plans which would include Trip Cancellation and Trip Interruption. We only offer the single trip Comprehensive plans such as the Generali Global Assistance Preferred plan. However, we do offer multi-trip Travel Medical and Emergency Medical Evacuation plans that are annual policies providing international coverage for multiple trips during that year.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Jul 23,2019
Generali Global Assistance
Preferred
The best money spent on something we never needed to use. The comparison chart was very helpful.
Brenda N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The folks at "Insure My Trip" were to stars and helped me find the best insurance for me and my grandson. I appreciated their diligence in cost and coverage.
Charyl S. would
recommend this plan to a friend or relative.
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Carol
Thank you for your 5 star review for your Generali Global Assistance plan and InsureMyTrip. Customer care representatives at InsureMyTrip, in association with your insurance providers, are always pleased to assist our customers to narrow down the choices.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Jul 22,2019
The trip included a
cruise
Generali Global Assistance
Preferred
We did not need to use this insurance but the plan was reasonable in comparison to others and application was easy
Wendy S. would
recommend this plan to a friend or relative.
We appreciate you using InsureMyTrip for your travel insurance needs. If you decide to use InsureMyTrip in the future, please consider calling and speaking with one of our licensed representatives who would be happy to help explain the benefits available prior to purchasing. Our toll free telephone number is 800-487-4722 and we have representatives available from 7 am to Midnight EST Monday through Friday and 9am to 9pm EST Saturday and Sunday. We look forward to assisting you in the future.