Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Never needed to file a claim so I cannot comment on their response to any claim which in my option is the most important factor to rate.
Steven T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Unfortunately I did have an incident where I had to contact the insurance upon my arrival in Italy. Their response was immediate and made me feel that I had resources available to me. I could not have asked for better service or a more helpful response as well as prompt handling of my claim once received.
Alicia M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
I did not have to file a claim this time but I did back in May 2019. Claim was handled promptly and fairly. I have three more cruises planned and will use Generali Global Assistance Preferred again.
Richard O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
The assurance of coverage was important even when we did not make a claim.
William S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We make it a practice to obtain travel insurance to mitigate risk for circumstances beyond our control when we've booked expensive trips. Generally the concern is that our elderly parents could develop a sudden illness that might require canceling travel plans we've made months in advance. However, we recently experienced travel delays due to pilot strikes (British Airways) and train strikes (France) that could have resulted in missing an expensive pre-booked multi-week bicycle tour. Fortunately, in spite of delays we were able to get to our destination with little time to spare. During the delay I called our insurance provider to discuss our options and was relieved to discover the extensive resources available to help us, and learned that we would be covered for expenses incurred should we need to rebook our plans. The simple comfort that came from knowing we were covered more than justified the expense of our travel insurance.
Wendy H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
While we did not need to make a claim, we had peace of mind that any covered events would be taken care of for this trip. A trip like ours with a large investment of time and money is worth protecting!
Carol R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
No problems requiring use of the insurance. Obviously, this is the best result; use pf the various insurance options would mean that problems were encountered and such was not the case infra.
M B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Easy to purchase with all questions answered. Had purchased for previous trips and have been lucky to never have filed a claim.
Shaun W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
This was the first time I purchased trip insurance, but with planning a 3 week European trip with a friend, I thought it was prudent to do so. It provided piece of mind if one or both of us got sick and could not complete the trip. The cost was reasonable, and the benefits were good. I did not need to file a claim, the trip went well.
Joan S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Great trip with no issues but glad to have the coverage.
Joan C. would
recommend this plan to a friend or relative.