Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Although I did not need to use the plan it was a great piece of mind to know I had it. While on my trip two of my travel companions had medical issues. And I realized if that was me at least I had the coverage
Lorraine S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I luckily did not need to use this plan but the process was easy and the coverage was reasonable.
Jack B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I didn't need you use the plan.
Alta T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Unfortunately you never know if insurance is good, unless you need to use it??
Michael N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
This was our 1st experience of having to cancel a trip due to medical reasons. We filed the necessary paperwork which was lengthy. A checked arrived within 3 weeks for the amount requested. Very impressive!
Alice S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We missed our connection at Chicago to Salt Lake City. I called the tour company and I was told to fly to Salt Lake City and meet the tour group at Salt Lake City. I called Generali Global Assistance to get help with my airline reservations. The woman asked why the train was late. I told her I didn't why it was late. Then she started to tell me the insurance may not cover this delay, but file a claim anyway. Thanks, I did not need to hear this at that time. I told her I needed help with airline reservations. She told me she does not handle that, but can connect me to some one who could. The person who came on the line wanted to know what I wanted and I explained I needed help with airline reservations. She told me that the company does not help with airline reservations and I have to do it myself. On your web site it says that you will help with airline reservations. I got no where with her. Because of what I was told I made other travel plans and arrived in Salt Lake City 2 days later and we met our tour group. I got ZERO help from the Insurance company. The insurance is good as long as you don't have to use it! I'll save my money on further trips and not get the insurance from InsureMyTrip. It was an extremely stressful situation and a total waste of money to buy insurance from your company.
ROBERT P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Preferred
Obtaining the coverage was very efficient. Procedure was fast and the print out consisted of several pages, not 20 pages.
Patricia B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Although we didn’t need to use the insurance, it provided piece of mind. My husband had some health issues about 6 weeks before departure & we thought we might have to cancel the trip. Luckily though he was given the go ahead to go, & we thoroughly enjoyed our cruise.
Beatrice K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thankfully we didn't need to use it, but it was good to know it was there for a very reasonable price.
Chad M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately I did not need to put in a claim, so I can't address that aspect of the plan at all. I chose it because it had the best coverage for the price on the features that were most important to me (medical coverage, and emergency evacuation coverage).
Jeanne P. would
recommend this plan to a friend or relative.
Please call us at 800-487-4772 if you have any questions pertaining to this policy. We would be happy to assist you.