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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,933
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I always find 'pleasure' in not needing to use you = even though I paid for it!! thanks for being there just in case...
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Didn't put in a claim, but felt comfortable that we had insurance.
KATHLEEN S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I were going to be out of the country for a couple of weeks and I needed to find a plan that would cover our travel expenses in case an older family member, who was not going, would prevent us from taking this trip. Most plans' pre-existing condition, would kick in even though that Family member was not insured. That could mean I would not be able to recoup my travel expenses. I needed the assurance that if anything happened, before or during our trip, I would be financially compensated. The people at InsureMyTrip, help me find the right plan.
Dennis Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Great protection plan for a very competitive cost.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need any insurance.
Lydia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
There is not much to review as fortunately I didn't have to use it. It seemed price-competitive.
Russy S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I did not file a claim so it is difficult to rate something that you did not have to use!
Rose G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have purchased trip insurance for years, but have never had to submit a claim -- until now. I was worried about the process and getting my money back. However, I was pleasantly surprised at how quickly the claim was settled and that I was reimbursed for everything I submitted. I received my claim check in less than two weeks after submitting the claim! I am very impressed.
Andrew F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I was glad to see there is a plan that covers preexisting conditions. I do wish more plans included this option to better meet the needs of all travelers.
Carol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I never received the information I requested. I will never use this company in the future.
Marion F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for submitting your review and advising us that you never received the information that you requested. We have also advised Generali of this oversight.

    We apologize for this problem and suggest that you call InsureMyTrip weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET if we can be of assistance.
    May 09,2018
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