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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,933
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Did not expect it would be needed but it was required by the outfitter otherwise I would not have purchased it.
Keith S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very comforting and reassuring to know I had this plan in my back-pocket.
Bernardo P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I found it to be very very expensive It seems to me that if a person age 75 is in excellent health and strength taking no medications should be have a lower rate! I had NO sea sickness whatsoever and didn’t need motion meds the whole trip!
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Mar 15,2018
Generali Global Assistance Standard
We debated whether to purchase trip insurance, but eventually decided to do so. As we had no claims during our trip (thankfully), we can't comment on the claim process.
Jonathan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thank goodness we didn't have to start a claim but felt confident in this policy in case we had to. Would recommend.
Madsen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not have any reason to file a claim. But, several years ago we had to cancel a trip due to medical emergency. The claim was simple to file and paid quickly. I trust this company.
Barbara N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Customer representative was most helpful in answering questions prior to taking out policy. The procedure was handled professionally and quickly.
David M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since you can judge an insurance plan only if you have a claim and we tried to do everything the safe way. It looks like the trip went nice and smooth as planed I have nothing else to add.
Tuvya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I think a review would be valid only if I filed a claim - still no experience with your company. I put 3 stars for each - would rather say “no opinion.”
Theresa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We planned a trip through Allegiant and bought travel insurance through their package. Once I read through the insurance coverage, I realized there was no refund if we had to cancel the trip, just a voucher with a time limit for redemption. We bought the package 6 months in advance. Because of our age (late 60s and early 70s) I cancelled the travel package. Then rebought the travel package without travel insurance and went shopping for our own coverage. General Global was our choice because of the coverage and price. Happily, we did not need to file a claim.
Linda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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