Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have used CSA for a few trips now. They are priced well, and the one time I needed to call on CSA services they handled it beautifully.
Shelley D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Had to cancel trip due to hospitalization. Filed the documentation with CSA and they paid claim promptly and fully. Their communication is not great, but their service was very good.
Dennis H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
Customer Service was very helpful in making adjustments on short notice.
Richard B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The customer service representative was very helpful. He was knowledgeable of the various plans and was able to explain them so that I could choose the one that was best for me.
Susan E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I did not need to use the CSA Travel Protection Custom insurance.
Lois L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I bought the insurance on the recommendation of friends who travel abroad. This was the first time I purchased trip insurance of any kind. I was not dissatisfied by the plan, but it was moderately expensive and I did not need to use it. Not sure if I would purchase it again, but thanks anyway.
Deborah L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Having researched the web for comparisons and being a long time world traveler, I was excited by finding your company. It literally beat any prices and the coverage was far superior to any I found. Luckily I did not have to use it , but will use you in my future travels. ...,and I DO recommend you to all of my traveling friends. Thank you
ned g. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
This was our 2nd time filing a claim with CSA due to having our Spirit Airlines flights cancelled. As with the 1st claim, this one was handled expeditiously and we had our check in hand for the full amount of our claim within 30 days.
They kept us informed of the status of our claim via email and we were able to provide the additional evidence requested via email.
We are completely satisfied and will continue to refer friends and family to CSA and purchase future travel insurance through them.
They kept us informed of the status of our claim via email and we were able to provide the additional evidence requested via email.
We are completely satisfied and will continue to refer friends and family to CSA and purchase future travel insurance through them.
Vincent H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The plan looked very good compared to most others I was able to compare it to.
Paul R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Loved the plan, but it didn't cover any illness to my kitty, Maggie. Since I am thinking about traveling to Vietnam, I am thinking about purchasing again.
Carole W. would
recommend this plan to a friend or relative.