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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We did not have to use the plan but the satisfaction of knowing we had it if we needed it was great. Price was very reasonable.
Jimmy T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I selected the plan because I thought it was comprehensive in its risk coverage and reasonable in price.
Roger P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have to use the plan on my recent trip, but I assume it would have covered the things listed in the plan description. Last year I did have to use the plan to collect on some damage to a suitcase, and while the plan would not submit payment until I had already collected something from the airline, when it finally did, I was reasonably satisfied. I never travel without insurance, and usually use CSA.
Paul S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This plan was reassuring that if something unforeseen went wrong during our trip, we were protected.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The customer care representative was very helpful when I called. He e-mailed me two possible plans for my consideration. I was able to recommend it to my travel companions (who also purchased the policy). Thanks very much!!
Marie P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had to cancel due to an accident and resulting health problem. I completed the forms and received an email that the claim was processed and received a check in less than 3 weeks of filing the claim. GREAT customer service.
Margaret Mary S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I will use a plan again when we do our next travel.
Bruce H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I would recommend this plan. I did not file a claim on this trip. I had filed a claim 3 years ago for interruption of my trip. I was reimbursed the full cost of my ticket. The claim was processed in a timely manner and I received the reimbursement promptly. Plan cost is really affordable for the amount you get reimbursed.
Pratapsinh S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan seemed comprehensive and well priced. I have purchased a similar plan from the same company for a trip in September, so I am pleased so far.
Judith E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Well priced and the fact we didn't have to worry about accidents was well worth it. Our trip was more enjoyable!
Jessie S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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